Ferguson Motor Repairs - Seaham

Ferguson Motor Repairs: A Trusted Automotive Service Provider

Ferguson Motor Repairs is a highly regarded auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Mary St, Seaham SR7 7JT, the business has steadily built a strong reputation for reliable service and customer satisfaction. Accessible via telephone at 1915819232, customers can easily schedule appointments or inquire about their vehicle’s needs. A comprehensive website, fergusonmotorrepairsltd.co.uk, provides further details and allows for online booking where available.

Services Offered

Ferguson Motor Repairs specializes in a broad range of automotive services, catering to both private and commercial vehicle owners. Their core competencies include:

• Comprehensive Vehicle Repairs: From minor maintenance tasks to complex engine diagnostics and repairs, their skilled mechanics handle a wide array of issues efficiently and effectively.
• Vehicle Inspections: They offer thorough car inspection station services, ensuring vehicles meet required safety standards and identifying potential problems proactively.
• Diagnostic Services: Utilizing advanced diagnostic equipment, they accurately pinpoint the root cause of vehicle malfunctions, minimizing downtime and repair costs.
• Brake and Suspension Repairs: Maintaining optimal braking and suspension systems is paramount to safety, and Ferguson Motor Repairs provides expert services in this area.
• Electrical System Repairs: Addressing electrical faults, battery issues, and charging system problems with precision and expertise.

Convenience and Accessibility

Ferguson Motor Repairs is committed to providing a seamless experience for its customers. The facility boasts a dedicated wheelchair-accessible car park, ensuring accessibility for all patrons. Furthermore, the workshop is equipped with essential amenities, including a toilet for customer comfort. Recognizing the importance of scheduling, appointments are highly recommended, though they also accommodate urgent repairs on a case-by-case basis. The business accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience. The positive feedback suggests a commitment to efficient and adaptable service.

Customer Feedback and Reputation

Ferguson Motor Repairs consistently receives positive feedback from its clientele. With over 155 reviews on Google My Business, the average customer rating stands at a commendable 4.8 out of 5. These reviews frequently highlight the company’s responsiveness, skilled mechanics, and commitment to resolving vehicle issues promptly. A particularly notable anecdote describes a situation where a customer brought in a vehicle with a sudden battery drain, and the technicians were able to diagnose and fix the problem quickly, even without a scheduled appointment. This demonstrates a willingness to go the extra mile and prioritize customer needs. The speed and efficiency demonstrated in this instance appear to be a recurring theme in customer testimonials, reflecting a dedication to providing exceptional service.

Key Features & Contact Information

Ferguson Motor Repairs strives to provide a trustworthy and reliable automotive service experience. Their dedication to customer satisfaction, combined with their comprehensive services and convenient facilities, makes them a valuable resource for vehicle owners in the Seaham area. The consistently high ratings reflect a commitment to excellence and a genuine desire to build long-term customer relationships.

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍