Gullands Solicitors LLP - Maidstone

Harley T.

Excellent service from all employees at Gullands Solicitors.
Helped and guided the whole way through our first house purchase.

Ben G. (.

One star means they completed their job BUT in an uninformative and extremely slow, time consuming and unhelpful way.

It took roughly 9 months to extend a leasehold and sell a flat (This process was completed late last year - Since then, to purchase a house I've moved to other solicitors and been much more satisfied).

With Gullands, different staff dealing with lease extension and flat sales were separately okay to speak to.

Gullands overall however, were extremely slow or impolite at responding. They wouldn't return calls but they might randomly cc you in to a relatively small percentage of emails.

The estate agents and others involved, informed me a lot better about progression, or lack thereof.

Two examples of this:

Gullands member of staff went on 2 week holiday without adequate cover.

LPE1 form - Nothing had happened for a notable amount of time before another company involved said they were awaiting it. I had to Google what it was, paid for it and had submitted it before I was rudely informed by Gullands that they were about to get to me about it.

Ultimately the process was completed but not in a satisfying way whatsoever.

Judy H.

Excellent service from Alan Williams at Gullands Solicitors. He explained each step of my house purchase, kept me well informed and best of all always replied immediately to messages and emails.

My purchase went through very quickly and smooth. I would definitely recommend him.

Sandra G.

I recently moved house and was recommended Alan Williams at Gullands by a friend. I was very happy with the service. Alan nearly always came back to me by the end of the day. I spent no time chasing for answers, unlike the rest of the people in the chain! As Alan said, 'you can only go as fast as the slowest person'' which is so true. I was very glad I had used both him and Gullands.

Ravinder K.

Bestest Caring and respectful supportive of client needs🤩🤩🤩🤩🤩

Mrs P.

Recently found ourselves in need of a solicitor for my Son - having never needed one before, I made a couple of calls to local solicitors to seek advice and after visiting them, were not impressed! I then found Gullands and after speaking to John Roberts, we immediately made an appointment to discuss our case further. We were due to meet with John but ended up seeing Michelle Pibworth. She was incredibly sympathetic and took in the details, offering professional, precise and impartial advice. She also gave us a guide of the costs involved, Michelle kept in contact with us even when she wasn't in the office and was very thorough. My Son was represented by John Roberts and thanks to Michelle and John's knowledge, sound guidance and professionalism, the result that they achieved was beyond anything we could have hoped for. I can recommend Gullands without reservation, they have been outstanding.

Brenda Y.

Ishita was very lovely to talk to & deal with. She gave me lots of useful information regarding my house purchase. Would definitely use again

raymond R.

This is a work in progress. My wife does not hear well and Neel Dhir was very patient and made things clear and easy. The right approach.