Web Chat Live Limited - Leicester

Introduction

Nestled in the heart of Leicester, United Kingdom, Web Chat Live Limited, a distinguished software company, has been making its mark in the tech industry. Situated at Workspace 10, Phoenix Square, this dynamic enterprise offers a myriad of services, each tailored to meet the unique needs of its diverse clientele. This comprehensive article delves into the intricacies of Web Chat Live Limited, providing an in-depth look at its primary services, location, key characteristics, and practical information, along with a glimpse into what reviewers have to say about this innovative software company.

Main Services

Web Chat Live Limited specializes in a range of services, each designed to enhance and streamline digital communication and customer interaction. Here's a detailed look at their primary offerings:

• Live Chat Software: The company's flagship service, this software enables businesses to engage with customers in real-time, providing immediate assistance and fostering stronger customer relationships. It offers customizable chat windows, automated chatbots, and seamless integration with various platforms.
• Chatbot Development: Web Chat Live Limited creates and integrates AI-powered chatbots, capable of handling customer queries 24/7, thus reducing workload and enhancing efficiency. These chatbots can be tailored to match the client's brand voice and personality.
• Customer Feedback Solutions: The company provides tools to collect, analyze, and act on customer feedback. This helps businesses understand their customers better, identify areas of improvement, and drive continuous growth.
• Social Media Integration: Web Chat Live Limited offers seamless integration of live chat and chatbot functionalities across various social media platforms, allowing businesses to engage with customers where they're most active.
• Analytics and Reporting: The company's services come with robust analytics tools, providing valuable insights into customer behavior, chatbot performance, and other key metrics. These insights help businesses make data-driven decisions to improve their customer engagement strategies.

Location and Access

Web Chat Live Limited is situated at Workspace 10, Phoenix Square, in the heart of Leicester's city center. This prime location puts the company within close proximity to numerous amenities and transportation links, making it easily accessible for clients and employees alike.

The office is located in the vibrant Stoneygate neighborhood, known for its independent shops, cafes, and restaurants. The closest major road is the A5460, which connects to the M1 and M69 motorways, providing easy access by car. For those using public transportation, the nearest bus stop is just a short walk away, with frequent services running to and from the city center. Leicester Railway Station is approximately a 15-minute walk from the office, offering services to major cities across the UK. Parking is available nearby at the Leicester City Council's St. Thomas Road car park.

Featured Characteristics

Web Chat Live Limited stands out in the competitive tech landscape due to several distinctive features. Here are some of the company's key characteristics:

• User-Friendly Platforms: The company's software solutions are designed with ease of use in mind, both for businesses implementing the tools and for their customers interacting with them. This ensures a smooth user experience across the board.
• Customization Options: Web Chat Live Limited offers extensive customization options, allowing businesses to tailor their live chat and chatbot functionalities to match their brand identity and specific customer needs.
• Security and Compliance: The company prioritizes data security and privacy, ensuring that all customer interactions are protected and that its services comply with relevant regulations, such as GDPR.
• Multilingual Support: Web Chat Live Limited's chatbot development services can create chatbots capable of communicating in multiple languages, catering to diverse global customer bases.
• Dedicated Support: The company provides dedicated customer support, ensuring that clients have access to assistance and guidance whenever they need it.

Practical Information

For those interested in getting in touch with Web Chat Live Limited, here's some practical information:

• Address: Workspace 10, Phoenix Square, 4 Midland St, Leicester LE1 1TG, United Kingdom
• Phone: 1164820412
• Website: webchatlive.com
• Business Hours: Monday to Friday, 9:00 AM - 5:30 PM ( GMT )

Opinions and Average Opinion

As of now, Web Chat Live Limited has no reviews on Google My Business. This could be due to the company's relatively new presence in the market or its focus on B2B services. However, the lack of reviews does not necessarily reflect the quality of the company's services. It's always a good idea to seek independent testimonials and case studies from the company's clients to gain insights into their offerings and customer satisfaction levels.

Once reviews start rolling in, this section will be updated to provide an average opinion score out of 5, along with a summary of the positive aspects mentioned by reviewers.