Vale Community Impact (VCI) - Wantage

Okay, here’s a detailed overview of Vale Community Impact (VCI), presented in a formal and approachable style, suitable for someone seeking information about this valuable resource:

Vale Community Impact: A Dedicated Local Service

Vale Community Impact (VCI) is a highly regarded consumer advice center operating within the Wantage community. Established to provide support and guidance to residents facing a range of challenges, VCI has become a vital lifeline for many individuals and families in the Oxfordshire area. The organization’s core mission is to empower people with the knowledge and resources they need to navigate complex situations, from benefit applications to accessing essential services.

Location and Contact Information

VCI’s physical address is located at 16 Market Pl, Wantage OX12 8AE, United Kingdom. For immediate contact, you can reach them via telephone at Phone: 1235765348. A comprehensive overview of their services, opening hours, and frequently asked questions can be found on their official website: Website: vci.org.uk. The website provides valuable insight into the types of assistance they offer.

Key Features and Services

VCI distinguishes itself through a commitment to personalized support. They offer a range of services including, but not limited to, assistance with:

• Benefit Claims: Navigating the complexities of benefit applications and appeals.
• Debt Advice: Providing guidance on managing and reducing debt.
• Housing Support: Offering information and support related to housing issues.
• General Welfare Advice: Assisting with a variety of other welfare-related concerns.

Notably, VCI operates a driver rota, facilitating transportation to essential appointments – particularly hospital visits – for a small, reasonable fee. This service is particularly beneficial for those with limited mobility or transportation options. Furthermore, the premises are designed with accessibility in mind, featuring a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that everyone can easily access the center.

Positive Feedback and Reputation

VCI consistently receives positive feedback within the local community. Google My Business currently reflects 19 reviews, with an average opinion of 4.2/5. This indicates a strong level of satisfaction among those who have utilized their services. Feedback suggests a dedicated and knowledgeable team of volunteers who demonstrate patience and understanding when assisting clients – particularly those struggling with challenging interactions with organizations like the DWP. It appears the center provides a genuine sense of hope and support to those in need.

Further Information & Recommendation

For those seeking detailed information about VCI’s operations, service offerings, and volunteer opportunities, we strongly recommend visiting their website: vci.org.uk. You’ll find comprehensive details about their services and how they can assist you. Considering the positive feedback and the valuable support they provide, we wholeheartedly recommend contacting Vale Community Impact to explore how they can contribute to your well-being or the well-being of someone you know.

Do you require any further details or have a specific query about VCI's services

👍 Reviews of Vale Community Impact (VCI)

Larisa D.

3/5

Barclays bank customer service is situated within the WIAC. Hours and days vary.
NB: There is No counter service here.

BeadieJay

5/5

This place is a lifeline to so many people locally. The volunteers have extensive knowledge of the various benefits and can help with many different issues. They also have a rota of drivers willing to take people to hospital appointments for a small fee. I have been at the end of my tether trying to deal with the DWP, but the volunteers take it in their stride and I left feeling more hopeful.

Ryan

1/5

Made an appointment to get help and advice from one of the people there, was told in a fairly snotty manner that they were quite busy and might not have time for me. The appointment was meant to last all morning but I was apparently meant to bring a form I was never told about and the person I spoke to said that I “wasted my time which could’ve been spent on someone more important.” Very disappointed, I know they’re all volunteers but that’s no excuse.

Clive W.

5/5

I can't speak highly enough of the volunteers at the Wantage Independent Advice Centre. They have helped my father by finding drivers to provide lifts to visit my mother in hospital, and have given much needed advice.

Marie

5/5

The lady I spoke to about financial assistance could not have been more helpful. She advised me of people to contact that I was not aware of.

Chanel M.

1/5

If I could give no stars I would !
Very rude people who look down their nose at you, not willing to help at all. I had too much paper work and was told in not so many words that she couldn’t be bothered to look through it all and do it as it was voluntary

Jaysn P.

5/5

Very helpful and very knowledgeable. Really supportive when you need advice on serious matters

Gavin M.

5/5

Very friendly and helpful staff. Charitable organisation supported by local businesses.