TW Solicitors - Dartford

Zeinab Haruna

We had the pleasure of working with TW solicitors who were exceptionally friendly, supportive, and knowledgeable. Their approachable nature made us feel comfortable and confident throughout the entire process. They were always ready to offer a listening ear and provide clear, comprehensive advice. Their deep understanding of legal matters and meticulous attention to detail ensured that we were well-informed at every step. Their supportive demeanor and expertise were truly invaluable, making our experience both smooth and reassuring. Would 100% recommend them and look forward to working with them again.

Taiwo Gbolagade

Working with TW Solicitors was an absolute pleasure from start to finish. Their expertise and attention to detail made the entire mortgage process smooth and stress-free. They guided us through every step, ensuring we understood all the complexities involved. Their professionalism and responsiveness were exceptional, making us feel confident and supported throughout. I highly recommend TW Solicitors for anyone seeking a reliable and trustworthy partner in navigating the world of mortgages.

Martin Underdown

This is the second time we have used TW Solicitors in Dartford and both times they have provided an impeccable service.

Omotayo and her Paralegal, Charlie, have extensive knowledge and are on hand to answer any questions that we have had relating to both buying and selling of our properties.

The level of customer service and speed in which they deal with all transactions are second to none!

Thanks again for all your help and we look forward to working with you again on other projects.

Joy K

TW solicitors were very instrumental to me when I got my mortgage. They were very professional, dealt with the mortgage agents effectively and were very proactive answering every queries I had and providing me guidance on the legal documents I had to sign. They answered or returned all calls I made and replied to every message swiftly.
They were also so happy for me when the mortgage was successful.

I will certainly be using their services again.

mariam muraina

As a first-time buyer, I had countless questions and concerns, but Omotayo was always available to provide clear and thorough explanations. she took the time to ensure I fully understood each step of the process
What stood out the most was Omotayo's dedication and genuine care for my best interests. Her attention to detail and commitment to excellence were evident throughout the entire journey.
Thank you so much.

Marcin Korowiecki

After a negative experience with online conveyancing services in the past, we switched to TW Solicitors to represent us with the recent purchase. What seemed to be a standard case at the beginning was handled in a professional manner with good and honest communication from Omotayo. What we are really grateful for is the way Omotayo dealt with a complex issue that appeared a few weeks after the purchase was finalised (or at least we thought so). It took appx 3 years to untangle the legal complexity, which as you can imagine was quite a stressful period of time for us. At the end of this successfully resolved long journey, I can definitely recommend TW Solicitors as they proved to be the right choice when things take an unexpected turn. Thank you!

Timothy Royston-Webb

I have now done a number of transactions with TW, who provide faultless service, speed, efficiency and value for money. I would recommend everytime. All my business is done at arms length so dont be afraid to engage from a distance, great communication makes it easier than older traditional methods of engaging with solicitors.

MrHoonercat

I appear to have had a very different experience to other reviewers when I sold my property in September 18, maybe they have improved since.
The first contact I received from TW Solicitors was to send them a bank transfer for £100, which I did. I emailed a couple of days later to check they had received payment but got no reply. The next contact was seven days after the initial contact, asking for a further £400 to be sent to them and an invoice which was now £100 higher than the original quote, courtesy of an admin fee. I refused both, the admin fee was explained to be an error and no further mention of the £400 was made.
We were working to an 8-week turnaround from start to finish which has been agreed by TW and the buyer's solicitor. Over the following few weeks I found the communication to be very poor, emails would go unanswered or take days for a reply. On two occasions, frustrated by the lack of communication, I went to the office during opening hours only to find they were closed. My estate agent would be ringing me, asking if this or that had been done yet, and I was constantly explaining that I hadn't heard anything back from TW. It got to the point where myself and the estate agent acting on my behalf had to 'tag-team' on all the emails which did improve communication.
As the exchange date approached, I received a phone call from TW to confirm that the buyer had paid the deposit and signed the contract. However, if I wanted the exchange to go through on the AGREED date, I would have to pay an extra £150. When I asked why, the only reason given was that the buyer hadn't signed the contract in time to leave TW seven days before exchange. There was no explanation of why this would mean an extra charge, no ref to any T&C's, no mention of any extra costs incurred, simply a statement that they didn't have seven days notice between contract and exchange. Given that we were so close to exchange, I was hardly in a position to argue so had to pay the extra £150. I brought this charge up with the estate agents who, like me, could see no reason for the extra charge and said they had never heard of it happening before.
Edit in response to owner's reply: having checked my records, initial upfront payment of £150 was made, not £100. The extra £400 was requested in the retainer info sent by post to myself and was discussed in an email exchange on 16.07.2018 as well as the extra £100 which had been added to the intial quote. And yes, I am sure it is the same firm.