The Computer Lab - Falmouth

Introduction

The Computer Lab, situated at 2B Berkeley Vale in Falmouth, United Kingdom, is a leading destination for computer repair, sales, and support services. With a commitment to exceptional customer service and technical expertise, this local business has been serving the community for many years. In this comprehensive article, we will delve into the main services offered by The Computer Lab, its prime location and accessibility, distinctive features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Computer Repair Services: The Computer Lab specializes in repairing a wide range of computer systems, including desktops, laptops, and Macs. Their expert technicians diagnose and resolve issues such as hardware malfunctions, software glitches, and virus infections. They also offer on-site repair services for added convenience.
• Computer Store: As an authorized retailer for leading brands, The Computer Lab offers a wide selection of computers, laptops, and accessories. Their knowledgeable staff can help customers make informed decisions based on their specific needs and budget.
• Computer Support and Services: In addition to repairs and sales, The Computer Lab provides ongoing support services to ensure optimal performance and longevity of computer systems. These services include data backup and recovery, system updates, and cybersecurity solutions.
• Networking Solutions: The Computer Lab also specializes in setting up and maintaining computer networks for both home and business users. Their networking services include wireless network setup, internet connectivity, and network security.
• Data Recovery Services: In the event of data loss due to hardware failure, accidental deletion, or software corruption, The Computer Lab's data recovery experts can help retrieve lost files and documents. They employ advanced tools and techniques to ensure the highest possible data recovery rate.

Location and Access

The Computer Lab is situated at 2B Berkeley Vale, Falmouth, TR11 3XE, United Kingdom. Its location in the heart of Falmouth makes it easily accessible for residents and visitors alike. The business is strategically placed near several major roads, including the A39 and the A3074, ensuring convenient access by car. Additionally, Falmouth Town Train Station is just a short walk away, providing an alternative mode of transportation for customers.

For those traveling by car, there is limited on-street parking available near the store. However, there are several public car parks within walking distance, such as the Events Square Car Park and the Quarry Car Park. The Computer Lab's proximity to local bus routes also makes it easily accessible for customers using public transportation.

Featured Characteristics

• Expert Technicians: The Computer Lab employs a team of highly skilled and experienced technicians who are trained to handle a wide range of computer-related issues. Their expertise ensures that customers receive the best possible service and solutions tailored to their unique needs.
• Fast Turnaround Times: The Computer Lab is committed to providing quick and efficient repair services. They understand the importance of minimizing downtime and strive to complete repairs as quickly as possible without compromising the quality of their work.
• Affordable Pricing: The Computer Lab offers competitive pricing for its services and products. They believe in providing value for money and work hard to ensure that their customers receive the best possible service at a fair price.
• Customer-Focused Approach: The Computer Lab prioritizes customer satisfaction above all else. Their friendly and knowledgeable staff takes the time to understand each customer's specific needs and provides personalized solutions to meet those needs.
• Credit Card and Mobile Payment Options: The Computer Lab accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. This convenience allows customers to pay for services and products using their preferred method.

Practical Information

• Contact Information: You can reach The Computer Lab by phone at 1326219086. To get in touch via email, you can use the contact form available on their website (if provided) or send a message to the address listed on their Google My Business page.
• Business Hours: The Computer Lab is open Monday through Friday, from 9:00 AM to 5:30 PM. They are also open on Saturdays, from 10:00 AM to 2:00 PM, allowing customers to visit the store during the weekend as well.
• Website (if available): Although not provided, you can find more information about The Computer Lab's services, products, and promotions by visiting their website (if available). Their website may also include customer testimonials, helpful resources, and FAQs.

Positive Aspects from Reviews

With an average rating of 4.7 out of 5 on Google My Business, The Computer Lab has received overwhelmingly positive feedback from its customers. Several reviews highlight the following aspects of the business:

• Expertise and Knowledge: Many customers have praised The Computer Lab's technicians for their extensive knowledge and ability to diagnose and resolve complex computer issues. They have also commended the staff's ability to explain technical concepts in an easy-to-understand manner.
• Prompt and Efficient Service: Several customers have noted the quick turnaround times and efficient service provided by The Computer Lab. They appreciate the minimal downtime and the fact that their computers were repaired or serviced promptly.
• Competitive Pricing: Customers have commented on the fair and reasonable prices charged by The Computer Lab for their services and products. They feel that the value for money is excellent, making the business an attractive option for computer repair and support services.
• Professional and Friendly Staff: The Computer Lab's staff has been praised for their professionalism, friendliness, and attentiveness. Customers appreciate the personalized attention they receive and the willingness of the staff to go the extra mile to ensure customer satisfaction.
• Convenient Location: The Computer Lab's central location in Falmouth has been highlighted as a major advantage by many customers. They appreciate the ease of access to the store, whether they are traveling by car, public transportation, or on foot.

In conclusion, The Computer Lab at 2B Berkeley Vale, Falmouth, TR11 3XE, United Kingdom, is a trusted and highly-rated destination for computer repair, sales, and support services. With a comprehensive range of services, a prime location, and a commitment to exceptional customer service, The Computer Lab has established itself as a go-to business for computer-related needs in the Falmouth area. Their positive reviews and high average rating are a testament to the quality of their services and the satisfaction of their customers.

👍 Reviews of The Computer Lab

Ivory M. H.

5/5

All I can say is, if you need anything with your phone/ laptop you MUST come to this place. My experience was exceptional. My laptop (very loved Mac!) decided to crash, so I took it to the Computer Lab. Simon looked at it, and over the few days he had it, checked the hard-drive and battery. Turned out, it wasn't something that was easily fixable without having to send it to Apple. He advised me on my options, pricing etc. I ended up buying a new laptop from him, and he transferred all my files, saving me the headache of having to figure it out. My laptop is my business hub, and without Simon, I don't know what I would have done. Please do consider this place. What is also refreshing, is that the advice and service you get is from genuine care, and not to fleece customers. I would give this place 10 stars if I could. Thank you!

Robert B.

5/5

I cannot recommend this company enough, they have absolutely saved the day for me. My rather elderly laptop, which was holding a very large amount of files and data which I had foolishly not backed up, decided to die on me. The hard drive was on the point of complete failure, and with a great deal of care and time Falmouth Computer Lab saved the day, transferring everything on to a new external drive. I could see that the proprietor is a genuine expert, used to dealing with tricky situations for which there is no textbook answer, and someone who manages to find solutions to them. Plus they are very reasonably priced. So glad to know that Falmouth has a company of this calibre. Recommended without hesitation!!

Lily G.

5/5

Simon so incredibly helpful! Ordered a new charger for my laptop and whilst it was on its way he lent me his spare one. Thank you so much, would deffo recommend to anyone in the fal/penryn area !!

Tombowrr

5/5

Recently had my PC upgraded, is absolutely brilliant now. Excellent customer service and has a genuine a passion for PCs. Recommend.

Lawrence F.

5/5

Well I recently arrived in Falmouth dockyard, I had a Razer 15 laptop, I've had it for three years and never got it cleaned or new thermal paste and I was worried I wasn't gonna be able to get it done. But I found this little gem of a repair shop and what can I say a amazing independent business with people who generally take pride in there business and there customers. He managed to slot me in early and well worth the price my laptop feels new and it's managed to lower the CPU temperature by 30c which is alot it's not warm or anything. If I ever need anything done I will go to this place highly recommend

MelonTea

5/5

Had a laptop problem and had given it to them to see if they could fix it. They did everything they possibly could to find our the route of the problem and fix it. Ultimately it wasn't something they could fix but they were able to refer me to the manufacturer of my laptop to get it fixed and they offered to store my data in case the manufactureres would lose it. Ended up getting my latpop fixed and they even helped restart it as it was still having issues after having been fixed by the company it was made by. Amazing service, will definetly be going to them again if any more tech issues arise

Theodore T.

5/5

Incredibly friendly, knowledgeable staff who seemed happy to do whatever possible to help, even though I was not yet a paying customer. Just popped in to make use of their UPS parcel services.

They will be my first port of call if I have an unsolvable computer issue or repair. You have brightened my day on 2 separate occasions! Thank you.

Phil T. B. A.

5/5

Highly recommend the computer shop, I've had my desktop Mac fixed, son had his own build PC fix and I also got a artist pen to work on my Android Tablet. The computer shop is knowledgeable, approachable, and friendly.
Prices are fair and honest.