T.H.Baker - Kidderminster

Nicholas M.

T H Baker

I had a really positive experience with T H Baker. From the moment I enquired to make an order, the staff were warm, welcoming, and genuinely helpful. They offered great advice without ever being pushy, which made the whole experience comfortable and enjoyable.

Their selection of jewellery is impressive, with a wide range of quality products to choose from, whether you’re looking for something classic, modern, or a special gift. Prices are competitive compared to other jewellers, and you can tell they take pride in offering value as well as style.

I was also very impressed with their reliable service. Everything from browsing in-store to ordering was smooth and straightforward, and they kept me updated every step of the way. Delivery was fast, and the item arrived beautifully packaged, exactly as described.

Overall, T H Baker provides a fantastic balance of quality, service, and professionalism. With their friendly staff and trustworthy approach, I wouldn’t hesitate to recommend them to anyone looking for jewellery they’ll truly treasure.

Paul S.

Just popped in and dealt with Jessica and her colleague, they were both very helpful and very friendly… what great service, many thanks.

Avril W.

Really helpful, knowledgeable staff. Had simple bracelet repair, so kindly done immediately for me. Good workmanship and friendly service. Recommend. .

Serenity C.

I went into the shop today at 3.30pm, to ask about the part time sales position which was advertised in the window. My disabled auntie enquired about the position for me and the sales women looked her up and down and said they had filled all the spaces, the women in there were very snobby. When coming out of the shop the sign was still up in the window. In my personal opinion I think they told my auntie this lie because she is disabled and doesn't fit there standards when infact it was not for her.

Lee A.

I've just been in and asked for a price on a half sovereign in a mount, £225 for coin and £80 for mount, I was talking to the young man and gob piece young girl manager I assumed interrupted all the way through, gave me £3 for 2 silver necklace with small diamonds in, I put that in the charity box, I went into another jewellery shop they offered me £260 for coin and £100 for the mount, I went back into bakers and the gob piece started saying we ain't a bullion dealer, I'll never go in again, the girl/manager is vile, said my diamond in the necklace were to small to value, I'll never go in there again, please stay away

Neil B.

Great service by TH Baker on fitting a new battery together with a clean and service on my Tissot watch. Friendly, polite and efficient staff.

Lance B.

Honest and Genuine business, with friendly, knowledgeable staff.

I feel very satisfied with the items I bought and I would recommend this store to all.

Thank you.

Weirdo B.

Left jewellery with this branch and was told to collect it 30 mins later. Got there and they had given my item to someone else.
They then had the audacity to ask me for a receipt of ownership for my item, only then to offer me half the value of what the item was worth to spend in store on something else. This is totally unacceptable as it had sentimental value and treated me as if I was the difficult one! Spoke to both managers who were incompetent, rude and dismissive. I would strongly advise not to shop here!