Tenants Advice - London

Tenants Advice: A Comprehensive Resource for Landlord and Tenant Matters

For individuals navigating the complexities of the rental market, Tenants Advice stands as a dedicated and highly regarded service provider. Located at Epworth House, 25 City Rd, London EC1Y 1AA, United Kingdom, and reachable at Phone: 8000472017, Tenants Advice offers a robust suite of services designed to empower both landlords and tenants. Their website, Website: tenantsadvice.co.uk, serves as a central hub for accessing information and scheduling consultations.

Specialties and Services

The core of Tenants Advice’s operation revolves around providing expert legal services and operating as a comprehensive Consumer advice center. They specialize in a broad spectrum of issues related to tenancy agreements, deposit disputes, eviction proceedings, and various landlord-tenant rights and responsibilities. Specifically, they assist with:

• Tenancy Agreements: Reviewing and advising on the terms and conditions of leases, ensuring they are fair and legally sound.
• Deposit Disputes: Representing clients in disputes concerning the return of security deposits, often acting as a mediator to reach amicable settlements.
• Eviction Proceedings: Providing legal guidance and representation during eviction processes, safeguarding tenants’ rights.
• Rent Arrears: Offering advice and support to tenants facing difficulties with rent payments, exploring options for debt management and preventing eviction.
• Housing Benefit Appeals: Assisting tenants in appealing decisions regarding their eligibility for housing benefit.
• Disrepair Issues: Guiding tenants through the process of reporting and addressing housing disrepair issues with their landlords.

Location and Accessibility

The physical location at Epworth House in central London provides convenient access for clients. However, Tenants Advice also recognizes the importance of accessibility. The premises feature a wheelchair-accessible entrance, demonstrating a commitment to serving all members of the community. Furthermore, they offer on-site services, including a dedicated reception area and comfortable waiting spaces. They also provide Language assistance, catering to clients who may not be fluent in English.

Client Feedback and Reputation

Tenants Advice has garnered a positive reputation within the London rental market, as evidenced by its impressive 66 reviews on Google My Business. The average opinion is 4.2/5, reflecting client satisfaction with the quality of advice and support provided. Many clients have praised the team’s approachable demeanor, their clear explanations of complex legal issues, and their dedication to achieving favorable outcomes. Here’s a summary of common themes from the reviews:

• Expert Advice: Clients frequently highlight the team’s extensive knowledge of landlord-tenant law.
• Supportive Service: Many reviewers mention the empathetic and understanding approach taken by the advisors.
• Effective Representation: Clients who have engaged in legal proceedings have reported positive results thanks to Tenants Advice's representation.
• Clear Communication: The team is commended for explaining legal jargon in a way that is easy to understand.

Contact Information and Further Resources

It is advisable to contact Tenants Advice directly to discuss specific circumstances and determine the most appropriate course of action. The phone number, 8000472017, is readily available for inquiries. The website, tenantsadvice.co.uk, provides a wealth of information, including frequently asked questions, guides on common tenancy issues, and details about their services. The organization is committed to providing accessible and affordable legal support to all individuals involved in the rental process. They strive to create a fair and transparent environment for both landlords and tenants, promoting responsible renting practices and safeguarding the rights of all parties involved. They actively work to educate the public on their rights and responsibilities.

👍 Reviews of Tenants Advice

D. B.

2/5

My case was handled by Ellie B who was particularly rude towards me because I'm a foreigner and couldn't understand everything. When I said that it was better to leave the claim they started, she told me that if I stopped it at that stage she would charge me for all the costs so far. I had to be abused and stay quiet because they are actually lawyers. It happened in 2023 but I received a link to review today.

Michelle C.

5/5

I had to call Tenants Advice for the second time. Adil came out to carry out an inspection and he was so lovely. He explained everything thoroughly and carried out his tests and took photos. Adil assured me that the team would be in touch soon with information on the next step. Within a couple of hours I had my update. Adil was kind understanding considerate of my situation and extremely reassuring. I would highly recommend Tenants Advice. A huge thank you to Adil for making it so easy

Poupina _.

5/5

Thanks you so much for your help. Ive been depressed because of a leak in my house coming from my upstairs neighbor who is a lease holder and for 8 months, the council couldn't help me .. Tenants advice provided me a Solliciter , no win no fees and they helped me out. Thanks for the support !!!

Elżbieta D.

5/5

Asim Hussain came to inspect the place and it went extremely well, he was really nice to speak to and in general there was no issues.

william A.

5/5

Tenant's Avice were quick to respond to my original enquiries. They were polite and extremely helpful . If you have problems with your landlord, I would recommend them to anyone

Maria G. B.

5/5

Listened to my situation, gave advice and quickly referred me to a Law firm who could help me.
Very nice, helpful people.

simone L.

5/5

I was happy with the service and I had a good Solicitor.

Steven H.

5/5

Brilliant service, Asim came out to inspect property and explained the process well, good personality