South Gloucestershire Council Licensing Office - Bristol

Address: Western House, Broad Ln, Yate, Bristol BS37 7LD, United Kingdom.

Specialties: Government office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of South Gloucestershire Council Licensing Office

South Gloucestershire Council Licensing Office Overview

The South Gloucestershire Council Licensing Office, located at Western House, Broad Ln, Yate, Bristol BS37 7LD, United Kingdom, serves as an essential government office for handling various licensing matters within the South Gloucestershire region. This office specializes in government operations and provides critical services related to licensing which can range from alcohol and event licenses to other permits necessary for businesses and individuals. For those looking to connect with them, the office can be reached via their phone number (0117 977 5555) or by visiting their official website [South Gloucestershire Council Licensing Office Website](#).

Accessibility and Facilities

The office is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that people with mobility issues can visit conveniently.

Opinions and Feedback

The office has received 4 reviews on Google My Business, which, while a modest amount, provides insight into the experiences of previous visitors. The average opinion is a modest 2 out of 5, indicating room for improvement in customer service or operational efficiency. Reviewers have highlighted both positive and negative aspects, suggesting that while some aspects of the service may meet expectations, others may not fully satisfy.

Recommendations for Visitors

- Preparation: Before visiting, it's advisable to prepare any documents or information required for your licensing inquiry or application to streamline the process.
- Accessibility: Given the office's commitment to accessibility, visitors with mobility issues can navigate the site with ease.
- Expectations: With an average rating of 2 out of 5, visitors should manage their expectations and consider reaching out to other government services if needed for a more satisfactory experience.

Characteristics and Services

As a government office, the South Gloucestershire Council Licensing Office is tasked with administering and enforcing licensing laws and regulations. This includes:

- Handling applications for various types of licenses
- Ensuring compliance with local, regional, and national laws
- Resolving licensing-related disputes

Their specialties in government operations mean they have a deep understanding of the legal frameworks governing licensing in the South Gloucestershire area.

Conclusion

The South Gloucestershire Council Licensing Office is a key resource for anyone needing to navigate the licensing landscape in the South Gloucestershire region. While its average customer satisfaction rating suggests there may be areas for improvement, its commitment to accessibility is commendable. For those considering visiting, it's recommended to come prepared and to be aware of the mixed reviews. For more detailed information or to check if your specific inquiry is within their expertise, contacting the office directly via phone or visiting their website is the best course of action.

👍 Reviews of South Gloucestershire Council Licensing Office

South Gloucestershire Council Licensing Office - Bristol

F I.

1/5

south Gloucestershire MOT centre for ph taxi inspections there is a gentleman by the name Steve who does the MOT inspections who is not a nice Individual at all, previous complaints have been made against him by private hire drivers.

he will try to make your life as difficult as possible by making you do things the hard way even though you meet all the requirements set by the council.

This gentleman needs to be put under the spotlight because he shows signs of prejudice to some of the ph drivers who are from Ethnic minority backgrounds.

One example is a friend of mine went for his MOT and Steve tried to cancel his appointment which was on a Friday afternoon and the office closes on a friday so there was no way he could have worked over the weekend.
He tried to fail his mot for tyres not having the proper depth and nearly left my friend unable to operate over the weekend.

My friend showed his receipt from The tyre garage which was new and only then he changed his mind and gave him the pass certificate.

I won't be the first to complain about this gentleman and I definitely know I will t be the last one either to complain about his attitude towards the ph drivers.

gemma S.

1/5

I totally agree with the previous review. There is a gentlemen there I don’t know whether its the same one, but he's an oldish chap of around 55 to 65 years of age and he appears to have a particular disdain for people who may not be native English.

He will fail you on issues that would not really warrant such action and appears to relish in the fact that he's been given power over others which he will bury himself in. He failed me once on a mechanical issue that was checked afterwards by two qualified MOT testers who advised me that it wasn’t a failure and that the individual who did the compliance check was being unfair. This individual then spoke/dealt with me as If I was a criminal i.e. Sit down and wait for someone to come and speak to you. Don’t leave this room., Read the slip that been given to you , instead of explaining the process to me in an amicable way.
I understand there are safety standards to adhere to for the protection of the fair paying public but the staff here are going over and beyond their remit and using discretion, usually in a negative manner) as they see fit.

This whole licensing section of South Gloucestershire Council stinks of foul play. They seem to have flooded the Bristol conurbation with a disproportionally large amount of licensed vehicles. They have hemmed in these drivers and are now penalising them with extra charges such as mandatory 5 years medicals and 6 month MOTS. They are in my opinion using the extra revenues generated to subsidise other failing departments of the council.

Lets look at the issue of South Glos vehicles working out of Bristol Airport. How is this legally possible. Bristol Airport is geographically located in North Somerset. In SGC, their licencing conditions stipulate an operator must have a physical address in South Glos. and bookings must be taken there. There seems to be at the very least a convenient manipulation of the rules at hand.

They have also closed down their communication channels and instead everything is done by email which takes forever. This is convenient for the authority as it saves them money having to employ fewer staff , not so convenient for the customers. Please invest the revenues back into providing a reasonable service to your customers and please get you house in order and be fairer to the drivers who are paying you !!

Vaughan H.

5/5

Hayley is fantastic

Gacamey 1.

1/5