Vish

I recently engaged Smith Benedict & Co for the second time for the legal aspects of purchasing investment properties, and unfortunately, my experience both times has been profoundly disappointing.

The most recent interaction with their team left much to be desired. There were significant delays in responding to my queries and in the verification of essential documents. These delays were so severe that I had to personally request the developers to extend the timeline for exchanging contracts, causing unnecessary stress and uncertainty in an already complex process.

Despite being referred to them twice, I regret to say that the level of professionalism demonstrated falls far short of expectations. Communication was inadequate, with emails often going unanswered for days, if not weeks. Furthermore, the lack of attention to detail in verifying crucial documents reflects poorly on their competence and commitment to client satisfaction.

As someone who values efficiency and reliability in professional services, I cannot in good conscience recommend Smith Benedict & Co to others. My experiences with them have been marred by frustration and unnecessary complications, casting doubt on their ability to deliver satisfactory results.

In conclusion, I urge prospective clients to exercise caution when considering Smith Benedict & Co for their legal needs. It is essential to entrust such critical matters to a firm that values professionalism, responsiveness, and client satisfaction - qualities that, unfortunately, seem to be lacking in my interactions with them.

Charlotte H.

Don’t bother calling them for advice if your a touchstone member they are too busy networking to assist clients total waste of time waiting for them to call me back to help me as promised regards a very urgent matter

Al L.

We instructed Paragon Legals (now Smith Benedict & Co) for the conveyancing of our auction purchase.

The entire conveyancing team was prompt, efficient and extremely professional. They managed the transaction in a clear and transparent manner. It is thanks to Daniel and Holly that the transaction was completed within 5 weeks of instruction and we are very happy with their service.

We would gladly instruct them again on any of our future property transactions.

Sarah S.

We instructed Smith Benedict to assist with the purchase of our first home.

Megan was amazing! She made the process incredibly easy for us.
Megan replied to all emails very promptly and provided us with updates throughout. She was very friendly and professional. Thank you, Megan!

We are very pleased with these solicitors and would recommend.

Savi C.

Top 1% Legal Firm - Effective & Efficient! Brilliant Customer Service

Molly and Megan are so professional, flexible and very friendly. We were given 28days to complete a sale, but Megan did it within a WEEK! That's how fast, she is! I would give the Paragon Legals more than 5* if I could, because of my journey that had with them.

Thank you SO much for taking my case and delivered at a high QUALITY service, really appreciated! Savi C

Mark O.

I instructed Paragon Legals to deal with the conveyancing of the sale of my late mums home. I hadn't previously heard of them but had them recommended. The service was polite, professional, friendly and there always someone on hand to explain in plain english some of the complex questions that arise in these situations. Credit where due, I was impressed with their service and price and would happily recommend them to others.

Pat P.

I used Paragonlegals which is an online service for the conveyancing on the sale of 2 houses and purchase of a new build house. The purchase had several very unusual challenges which Daniel advised us about and managed them carefully and efficiently. In particular, first registration of new build houses can be lengthy and complicated and many online conveyancing companies cannot or will not offer their services in these circumstances. One sale became very problematic with difficulties within the chain but Daniel was always available and responsive to my (endless ) queries. It proved very easy to accomplish all these conveyances online and they all went through in a very timely manner. Truly a 5star service throughout and very competitively priced.

laura H.

I can't praise this company enough, especially Megan. Today I believe they went above and beyond to help me with a stressful situation after purchasing a property. Megan and her manager stayed 2 hours behind office hours chasing the keys to a property I exchanged contracts with at midday. If you are looking for a professional service I definitely recommend Paragon Legals.