Selby District Council - Selby

Overview of Selby District Council

Selby District Council, situated at Civic Centre, Doncaster Road, Selby, North Yorkshire, YO8 9FT, United Kingdom, serves as a crucial local government body for the Selby area. With a contact number of 1757705101, residents and visitors can easily reach out for assistance or inquiries. The council's official website at northyorks.gov.uk provides comprehensive information about their services, policies, and how to engage with them effectively.

Key Features and Accessibility

The Selby District Council is renowned for its wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility issues can access their facilities without difficulty. This commitment to accessibility reflects the council's dedication to serving all members of the community.

Location and Facilities

Located at the Civic Centre, the council's premises are relatively accessible, although it's noted that it's no longer centrally located. The facility has merged with the police station, which could potentially lead to cost savings and lower council tax, though this might not directly impact residents' bills. Despite being relocated, the council seems to be on an improvement path, with staff described as more helpful and friendly over time.

Opinions and Community Engagement

Reviews on Google My Business highlight the council's efforts to improve customer service. One particular remark underscores the importance of respect and understanding shown by the council's staff towards those they assist. The average opinion stands at 2.6/5, indicating room for improvement but also a base level of satisfaction among the community. It's evident that the council values feedback and is striving to address concerns, as seen by the positive shifts noted in recent years.

Recommendation

For anyone considering engaging with Selby District Council, whether it's for inquiries, services, or voicing concerns, it's highly recommended to visit their website at northyorks.gov.uk. Here, you'll find detailed information about their operations, how to get in touch, and the various ways they contribute to the community. Don't hesitate to reach out, especially if you're looking to make your voice heard or need assistance with council-related matters. The council's openness to feedback and their commitment to accessibility make them a valuable resource for the Selby area.

👍 Reviews of Selby District Council

York H. C.

5/5

Really helpful and understanding—far easier than I'd imagine looking at some of the reviews. It is important to show respect to those who are helping us.

Thomas S.

5/5

Relocated a few years back now, not as easy to get to as not in the centre anymore. Now joined with the police station, if it saves money and makes council tax cheaper that's great, but doubt that will be reflected in the bill. Since merging council's with north Yorkshire it seems to be improving, staff seem more helpful, friendly, no major issues.

Mark L.

1/5

One star too generous. Left the area and wanted to cancel my council tax. Emailed many times, filled in their forms, no answer. Called them, on the phone for long time, then as soon as you get through they just cut you off. No choice but to just cancel the direct debit. And immediately chased me for the money. Call again, can't get through to anyone. Not sure what else I can do. Completely useless council.

John D.

1/5

Hard to contact now . Senior persons railcard discount scheme ditched too. Now pay for green bins. Council tax raised 5,2% when ceiling was supposed to be 5%. Bigger bills , less service. Council fat cats filling their pockets.

Laura N.

3/5

I have had dealings with numerous departments at Selby council. There are members of staff that are really helpful and go above and beyond, however they are massively let down by others that aren't, and an old system. In the main it comes across like they can not be bothered which is a shame on those that are really peddling away to make things work.

Carla W.

1/5

Selby council are not fit for purpose in any way. I for one think they should show the public where the money they spend goes. Let's not forget if we the customer s are not happy we can vote them out..!

Jane M.

1/5

The Planning Department is not fit for purpose. They make decisions before hearing all the evidence and believe things that are untrue. Why have a meeting about an application for change of use of a building when you have already decided to pass it and why ask for people's opinions and then totally ignore the majority.

ELAINE S.

2/5

It is very difficult to contact them by telephone. I keep getting a recorded message saying "due to unforeseen circumstances we are unable to take you call at the moment , please try again later" I have never known the like ? A public funded body should be accessible at all times & should at least have a voice mail or call waiting system. VERY VERY POOR SERVICE