Ringley Law - London

Alex M.

Having recently used Ringley Law to purchase my new home, I found Lucy and Julian to be excellent. They were fantasic in talking me through each step of the process. First class communication and incredibly professional. I will, and have, recommended them to others. Thank you both, I really appreciate your assistance.

James

Recently used Ringley Law firm as my solicitor while buying a property. Julien and Lucy have been superb throughout the process with constant clear communication while providing a very professional service. Would highly recommend.

Catherine R.

Unfortunately this company failed in communication, could not send out accurate information, could not return phone calls and made a complete mess of something I have never had an issue with in 16 years! I hope I don’t have to deal with them again! This company were instructed to deal with the service charge on a building where I own an apartment. They have been terrible. They sent 3 letters that contained incorrect amounts and made the process of setting up the service charge impossible. They provided a gateway that no one in the building could use, as they only started sending letters in May and the charge was dated from April, which rendered everyone unable to set up a direct debit as it was classed as late (even though it was all down to them). I chased with phone calls (they never got back to me) and emails and was again sent the wrong amount in July. I then became ill and didn’t chase for a couple of months and in the meantime they sent solicitous letters to the apartment that I don’t live in and also, they claim, to my house (which is untrue, as nothing was received!) I only found out when my mortgage company emailed me in early October as Ringley had contacted them. They did all this despite the fact we were liaising personally over email in July when they again sent an incorrect figure. It seems if I wasn’t chasing them over their mistakes they couldn’t be bothered to make contact. They applied charges to my account and refused to remove them, despite their failings. Bearing in mind I’ve owned the property for 16 years, was a Director at the building for years and was instrumental in setting up the original service charge on the premises. I have never had an issue paying the service charge and I have ever experienced such terrible service from a management company. The whole process has been a complete shambles from start to finish and Ringley ought to be ashamed to be honest.

Barry O.

I was a Director of a property management company that used the law service. Absolutely dreadful with misguided advice, always behind on company secretary duties and advised to take a freeholder to a formal dispute over Landlord and Tenact Act Section 20 notice.

rami C.

Just finished completing my lease extension and used Ringley Law to act upon my behalf. One word…..Amazing!
They are a truly professional team of people. Highly knowledgable, friendly and easy to deal with.
Lee and Nichola dealt with my case and I honestly can’t fault them in the slightest. I would have no hesitation in using them again and recommending them to friends and family.
HIGHLY RECOMMENDED!!! Thank you Ringley Law!

Richard H.

They provided the management pack for a second service charge related to the sale of my leasehold property. £360 including VAT and this is for a pack that relates to a service charge for the Wandle Bank (approximately £80/year). Absolutely extortionate and then it was late, with no explanation, nor apology and they didn't even have the courtesy to copy me in on it after I'd chased up.

Update 27/06/22: I have upgraded this because their complaint process has been excellent and following the delay issues above they offered me a 50 percent refund on the fee.

Maura B.

Lee Harle was excellent guiding us through the purchase of the freehold of my property and my upstairs neighbour. His knowledge and expertise far exceeds that of any high street legal firm, as Ringley's also manage Properties. Their rates are also competitive. Happy with the results.

Bigeyes P.

Amazing service from Pauline down at Ringley Law. Nothing is ever a problem, always very helpful and responds every time. Can not fault her, Thank you Pauline your all your help I really appreciate it.