Redkite Solicitors Incorporating Orme & Slade - Ledbury

Rachael White

Alison at Red Kite has been my hero! After an amicable separation, there were hitches in trying to separate myself from the shared property. After seeking support from previously used solicitors and numerous others with no response, Alison got back to me exceptionally fast. She advised me 9 months prior to me using the services, and she was not annoyed in having to wait for my agreement. Amazing service.
Alison and her team kept me up to date, and were as keen as I was to get everything wrapped up. The team in the branch were friendly and took note of a differing correspondence address, plus my preferred method to use emails unless it was something to be done then and there.
Today I completed the transfer and Alison called me to confirm I was happy to do so, which resulted in us both laughing as she knew that I had waited a long time fron separation to this day - no delays were as a result of Alison or anyone else at Red Kite. Alison got to know me and my position quickly, then didn't forget anything I had told her. You don't see that very often.
Thank you Alison and everyone else at Red Kite.

Bill Peter

I’ll start by prefacing this with Conveyancing is fundamentally pretty broken in this country so wherever you go you’re likely to have a junior / dregs of the legal deal with your sale.

With that being said, Orme & Slade excelled here, they hit new levels of incompetence. Slow, inefficient and a real lack of empathy, character or professionalism. It’s like dealing with A.I, except the robot is little a real life version of little Britain’s classic sketch of “computer says no”. Missed agreed dates, slow almost no -existent communication at pivotal points along the line almost lead to a vendor pulling the sale. If you want to be represented well and have an easy ride, buckle in if you choose these guys.

In hindsight I would’ve seriously considered going with online conveyancing as it seems a lot of solicitors are happier behind a computer or WFH sending emails rather than face to face communication of which you are paying for. Online quotes were around £1000 cheaper and with hindsight I would 100% of taken that route. The times I could’ve done with visiting the office to explain documents or talk things through I was told “just pop in an email” in a dismissive fashion.

Hopefully this helps future buyers and sellers on the housing market searching for a good one, because it’s definitely not with this firm.

Lisa Brooks

Can highly recommended Sarah Maxwell for family court needs. Sarah has been so helpful and gone above and beyond during my case even working through having covid. Thank you so much for all of your help and advice.

Darren Lyne

My current rating is low. I called asking to speak with someone almost three weeks ago. Left my number and so far, no call back.
Going to try again today.

Rodger Timbrell

Exemplary service from this company. Have total confidence in their advice. Jonathan Lewis was especially helpful. Great work. Thanks all!

James Shackley

Absolutely tremendous, I cannot recommend them enough for the sort of service and high-quality customer care that they offer to their clients. Thank you Julie!

Jason Games

One of the worst solicitors I have ever dealt with. The definition of the word slow should be "redkite solicitors".
Cannot believe how slow they are and how incompetent they are. Not happy with they and don't recommend them at all.
Hopefully my things will be sorted out this decade.....

Alice Koral

Excellent conveyancing service from Alison and team. Can not fault. Thank you