NatWest Leigh Lancs - Leigh

NatWest Leigh Lancs: Your Comprehensive Banking Guide

Discover the comprehensive banking services of NatWest Leigh Lancs, situated at 32 Market St, Leigh WN7 1DX, United Kingdom. With a dedicated team and a wide array of services, NatWest Leigh Lancs is committed to serving its community.

Banking Services & Specialties

NatWest Leigh Lancs specializes in a broad spectrum of banking services, including:

• Personal banking: From everyday banking to savings and investments, NatWest caters to individual financial needs.
• Business banking: They offer tailored solutions for businesses, from startups to corporations.
• Mortgages: NatWest provides expert guidance and competitive rates for home loans.
• Insurance: Protect your assets with NatWest's range of insurance products.

Branch Accessibility & Facilities

NatWest Leigh Lancs ensures accessibility for all customers:

• Wheelchair-accessible entrance
• Wheelchair-accessible car park

On-site services include an ATM for convenient cash withdrawals and deposits.

Customer Feedback & Experience

NatWest Leigh Lancs maintains an impressive average rating of 4.3/5 on Google My Business, with 21 reviews highlighting the branch's strengths and areas for improvement:

• Staff: Customers often praise the friendly and helpful staff at NatWest Leigh Lancs.
• Queue management: Some customers suggest improvements in queue management, with one reviewer noticing a staff member encouraging customers to use the ATM instead of waiting for a teller.

Despite minor criticisms, the overwhelming majority of customers express satisfaction with the services and support provided by NatWest Leigh Lancs.

Contact Information

To get in touch with NatWest Leigh Lancs, use the following details:

• Phone: 3457888444
• Website: locator.natwest.com

For in-person assistance, visit the branch during opening hours:

• Monday to Friday: 9:00 AM - 5:00 PM
• Saturday: 9:00 AM - 1:00 PM
• Sunday: Closed

👍 Reviews of NatWest Leigh Lancs

Gillian W.

5/5

You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine .
It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort.
Never the less the staff are great when you do get served

Sarah B.

5/5

Fantastic service from Kathy and other members of staff including the manager whose name I forgot to ask.
I had quite a lengthy issue to sort out and it was dealt with brilliantly, nothing too much trouble. Staff professional yet friendly, lovely atmosphere in branch. We NEED to make sure our local branches are not closed down. Face to face cannot be replaced by computers.

Diane

5/5

I can't rate the staff in this branch highly enough. I have been in a number of times recently to sort different things and they always provide a comprehensive service and are patient and totally customer focused. It's a pleasure to have face to face contact as opposed to waiting hours on a phone then when you eventually get through they give you incorrect information or can't get you off the phone fast enough. Thanks Leih Natwest branch you do a great job.

Andrew W.

3/5

Always been a good branch. I transferred my account here in 1986. I do feel the staff are being hamstrung by corporate decisions. Service is very slow, there are only two counters available, but three or four machines. The machines can only give a very limited service, nothing like a person at a counter, so the is a huge queue waiting for the two counters. Not ideal to say the least.

Mark B.

3/5

On a whole excellent bank but internal machines need looking at .
Keep rejecting cash to be paid in.
These are supposed to cut waiting times and make things easier.
Just isn't working.

David L.

5/5

Bank staff seem friendly enough and helpful, tills inside with facilities to pay cash into account via if there’s a queue.
When you do actually deal with staff there not behind a screen so more face to face to deal
With rather than through a window where can’t discuss as clear and issues.
Bank is also open Saturday which is useful and they also are pet friendly i regularly visit with my German shepherd, also a water bowl is usually there near the entrance.

klausharpoon

3/5

Staff are nice and helpful etc, but my word if you need the counter and can’t use one of the paying in machines, be prepared to wait…and wait. Lots of people don’t trust the machines so prefer to use the counter. Typing this as I queue

Susan M.

1/5

4 times we have been to the bank, the que is down the street,who says we don't need high street banks, closing at 1 oclock? some of us are still working, at this sad time, dont mention online banking,