Lucid Systems Ltd - Ipswich

Introduction to Lucid Systems Ltd

Lucid Systems Ltd stands as a notable entity in the United Kingdom's information technology services sector. Operating from their base at the Blue Sky Business Centre in Hintlesham, Ipswich, the company offers a comprehensive suite of IT solutions tailored for businesses seeking expert support and strategic consulting. Their presence is marked by a commitment to providing high-quality services, as evidenced by a significant number of positive reviews on Google My Business, averaging a high score of 4.9 out of 5 from 88 customer feedbacks.

Core Services and Expertise

Specialized IT Support and Services

At the heart of Lucid Systems Ltd's offerings are their robust Computer support and services. This encompasses a wide range of assistance, from troubleshooting individual hardware or software issues to managing complex network infrastructures. The company positions itself as a reliable Computer consultant, offering expert advice to help businesses optimize their technology usage, select appropriate hardware and software, and implement efficient solutions.

Business-to-Business Engagement

Lucid Systems operates primarily through a Business to business service model, indicating a focus on larger clients and potential partnerships within the corporate sphere. This specialization requires a deep understanding of enterprise-level IT challenges and the ability to deliver scalable solutions that align with business objectives.

Networking and Security Solutions

Recognizing the critical nature of seamless communication and data protection, Lucid Systems provides comprehensive Computer networking service. This includes the design, implementation, and maintenance of local area networks (LANs), wide area networks (WANs), and wireless networks (Wi-Fi). Equally important is their expertise in Computer security service, offering measures to safeguard data, implement firewalls, perform vulnerability assessments, and help businesses prepare for and respond to potential cyber threats.

Telecommunications Infrastructure

As a recognized Telecommunications service provider, Lucid Systems extends its expertise beyond traditional IT into modern communication systems. This likely includes services related to VoIP (Voice over Internet Protocol), broadband installations, and the integration of various communication technologies to ensure businesses can operate efficiently and connect effectively with their customers and partners.

Business Location and Accessibility

Lucid Systems Ltd is physically located at the Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ. This strategic placement within a business park in Ipswich, Suffolk, suggests access to local businesses and infrastructure. The company places a strong emphasis on accessibility, making their services approachable for a diverse clientele.

Customer Experience and Operational Features

Demonstrated Customer Satisfaction

The high average rating of 4.9/5 from 88 Google reviews underscores a consistent level of customer satisfaction. Reviews frequently highlight the professionalism, responsiveness, and technical knowledge of their team members. For instance, one review explicitly mentions a "fantastic experience" where the team was praised for quickly identifying and resolving issues, along with their clear communication and excellent customer service, reinforcing the company's reputation for quality support.

Appointment Systems and Service Delivery

To facilitate efficient service delivery, Lucid Systems employs an Online appointments system, allowing clients to schedule consultations or service visits conveniently. They also offer On-site services, indicating a willingness to travel to client locations. Importantly, the company requires Appointment required for most interactions, ensuring organized service delivery.

Accessibility Commitments

Lucid Systems demonstrates a commitment to inclusivity through various physical accessibility features at their premises. These include a Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, and Wheelchair-accessible toilet. Furthermore, they provide Gender-neutral toilets and explicitly state they are a welcoming environment for the LGBTQ+ community and transgender individuals, creating a space that is sensitive to diverse needs.

Recommended Actions for Potential Clients

For businesses seeking reliable IT support in the Ipswich area or beyond, Lucid Systems Ltd presents a viable option. Prospective clients should consider the following recommendations:

• Contact them via phone at 1473355199 to discuss specific IT needs and arrange an initial consultation or appointment.
• Explore their website at lucidsystems.co.uk to learn more about their specific services, potentially view case studies, or access online appointment booking tools.
• Verify details through Google My Business to see recent reviews and confirm information like contact numbers and service procedures.
• Clearly communicate technical requirements during the consultation to ensure the services provided align with the specific needs of the business.
• Leverage their language assistance if needed, ensuring communication is barrier-free for all clients.

By considering these points and engaging with Lucid Systems through their structured appointment system, businesses can access a range of IT services backed by positive customer feedback and a focus on accessibility.

👍 Reviews of Lucid Systems Ltd