Lucid Networks - Manchester

Lucid Networks stands as a notable entity within the United Kingdom's technology support sector. Established to address the dynamic needs of individuals and businesses concerning computer systems and services, the company positions itself as a dedicated Computer Consultant and provider of essential IT support. Its presence is anchored in the Science Park area of Manchester, a location known for fostering technological innovation and enterprise.

Core Specialties and Services

The primary focus of Lucid Networks revolves around two key areas: comprehensive computer support and expert consulting services. Their Computer Support offerings likely encompass a wide range of troubleshooting, maintenance, and technical assistance, catering to various hardware and software issues faced by their clientele. This support is crucial for individuals seeking reliable assistance with their personal computing needs or for businesses aiming to keep their operational technology running smoothly.

Furthermore, Lucid Networks identifies strongly as a Computer Consultant. This role extends beyond simple repairs; it involves strategic advice, system evaluations, and recommendations tailored to meet the specific requirements and budgets of their clients. Consulting services might include network setup and optimization, software selection, data security assessments, and guidance on maximizing the efficiency of existing technology investments. By offering these specialized insights, they aim to empower clients with the knowledge needed to make informed decisions about their technological landscape.

Physical Presence and Location

For those seeking face-to-face interactions or preferring a traditional point of contact, Lucid Networks maintains a physical office location. Situated at The Greenheys Centre, Science Park, Pencroft Way, Manchester M15 6JJ, United Kingdom, the company is positioned within one of the region's key technology hubs. This location offers potential advantages for networking, in-person consultations, and collaborative problem-solving. The Science Park environment itself often signifies proximity to other tech firms and resources, potentially benefiting clients through the surrounding ecosystem.

The company's commitment to accessibility is noteworthy. The premises feature a Wheelchair-accessible car park, ensuring that physical barriers do not impede access for individuals with mobility challenges. This reflects a consideration for diverse client needs and underscores a pledge to serve a broad clientele effectively.

Contact Information and Digital Engagement

Direct communication channels are readily available for prospective and existing clients. The company provides a dedicated telephone line at 8008620095, allowing for immediate verbal inquiries or support requests. Alternatively, interested parties can delve deeper and explore detailed information, service offerings, and potentially online resources through their official website, lucidnetworks.co.uk. While the website's specific content would be essential for a thorough understanding, it likely serves as the central hub for information regarding their services, contact details, and company background.

Client Feedback and Reputation

Assessing the performance and client satisfaction of any service-oriented business is vital. Lucid Networks maintains an active presence on Google My Business, where users can share their experiences. Currently, the company has accumulated a total of 14 reviews from the community, offering a valuable perspective on their service quality. These reviews contribute to establishing a public reputation, with the aggregated rating standing at an impressive 4.7 out of 5 stars. This high average opinion strongly suggests a consistent level of client satisfaction, likely stemming from the effectiveness of their support, the professionalism of their consultants, and the overall value they provide to customers seeking computer expertise.

Understanding Their Recommendations

For an individual or organization in need of reliable Computer Support or seeking the insights of a Computer Consultant, Lucid Networks presents a viable option. The company's blend of technical assistance and strategic advice caters to a broad spectrum of needs. The physical location and accessibility features make them suitable for clients who prefer or require in-person services. The high average rating and number of positive reviews serve as social proof, indicating a track record of delivering quality service. Potential clients are encouraged to examine the detailed offerings on their website and consider contacting them via phone to discuss specific requirements and ascertain if their expertise aligns with the client's unique situation.

Conclusion

Lucid Networks operates as a dedicated provider of Computer Support and IT Consulting services within Manchester. Their strategic location, commitment to accessibility, and strong online reputation, evidenced by numerous positive testimonials and a high customer rating, position them as a resourceful partner for addressing computer-related challenges and optimizing technology utilization. Whether facing routine technical issues or seeking comprehensive technology guidance, individuals and businesses can consider Lucid Networks as a competent and well-regarded option in the field.

👍 Reviews of Lucid Networks

Joanna J.

5/5

With businesses now more heavily reliant than ever on IT infrastructure, Lucid Networks delivers a first-class, proactive service to maintain and support our IT requirements. As a service business in the financial sector, we are heavily reliant on IT and Lucid Networks supports our business and our aspirations with their proactive ongoing monitoring, dedicated support team, fast response service and timely escalation of issues where required. With ongoing monitoring in place they’re often aware of problems before we are, and the regular scheduled maintenance, backups and updates which Lucid has introduced to minimise issues for us, means we’re rarely interrupted from “business as usual”. Their accredited and expert engineers are though on hand to readily deal with any technical problems should they arise, and these are always dealt with speedily whilst keeping us informed at every stage.

IT support from Lucid Networks is an essential part of our being able to serve our clients, and the technical support provided by Lucid Networks smooths the IT pathway immeasurably. We can’t recommend Lucid Networks highly enough.

Joanna Jeffrey
Practice Director - Leonherman

Sam W.

5/5

We’ve been using Lucid Networks as our IT Infrastructure provider from day one – almost 10 years now, and we wouldn’t hesitate to recommend them. They have helped us scale from two PCs in a tiny office to a multinational business with a huge array of complex, often bespoke, technology solutions. We understand the IT Services industry very well, and a great number of our clients could provide a similar service, but we chose Lucid and continue to choose them due to the quality of the service, the depth of their technical knowledge and the calibre of the people who work there.

Haseley G.

5/5

Lucid have helped us with several high profile IT infrastructure and security projects within our business, including a gap analysis and consultancy to prepare our business for Cyber Essentials Plus certification, which we successfully achieved.

Lucid are a trusted advisor to my team and we wouldn't hesitate to recommend them to any business looking to achieve Cyber Essentials certification or undertake any major IT infrastructure work.

S. K. M.

5/5

Lucid did a detailed GDPR / Data Privacy gap analysis for us, including an in-depth technical audit of our IT systems.

We are an international business operating in a market where we protect sensitive data and Lucid's consultants helped us ensure the right technical controls and management procedures are in place to ensure our IT systems continue to help us deliver compliance with data privacy legislation.

We'd recommend them because they're easy to work with, and able to work closely with technical staff, suppliers and members of our senior leadership team alike.

Gregory I.

5/5

Fantastic and professional service. We had a pretty complicated network set up to be done at our hotel and Lucid did a fantastic job. James who visited the site was very informative. This IT company is not only professional and prompt but also very affordable. I am happy to say we will never use another IT company. This is now our go to place for all IT services.

Mark H.

5/5

Lucid have supported us with Cyber Essentials annually since our initial application. The process looks daunting and for a non tech person much of it makes no sense. However with Lucids help the process is painless, straightforward and stress free. Thank you. Mark Higgins, Higgins Miller Solicitors

Joel M.

5/5

Very impressed with the speed and professionalism that my issues were dealt with. I had an on site visit from James Balderstone, the Principal Consultant, who carried out a thorough health check on my systems and made various recommendations. These were followed up by one of his competent IT engineers. Never previously have I had such prompt attention and care from an IT company. I certainly will not be going elsewhere.

Phil D.

5/5

I worked with Lucid as part of redesigning a clients website. They manage the domain name.

I found them to be effective and efficient, and have been very impressed. I would recommend them to other clients who were looking for a similar service.