Leathes Prior Solicitors - Norwich

Alison Brown

First class service from Leathes Prior! This is the second time we have used Leathes Prior and they did not disappoint. Many thanks to Rachael and her P.A Angela. Both individuals went the extra mile to enable a difficult sale and purchase to get over the line. Nothing was too much trouble for them. Very approachable, professional and proactive. We will not hesitate to use their services again and we thoroughly recommend them. Thanks once again Rachael and Angela for all your efforts on our behalf.

Kevin KW

Lily and her team at Leathes Prior were extremely knowledgeable and helpful in their handling of all aspects and areas of my house purchasing process / experience. Lily and her colleagues were always very quick in responding to and in answering any questions that were raised by me in all emails and calls. Everyone at Leathes Prior wss polite, courteous, professional and friendly at all times. I received regular updates on the progress of my house purchase with Lily and her team displaying a thorough, detailed knowledge of property law, rules and regulations throughout the process. Their handling of my purchase helped to ensure that everything went through very well and smoothly. A big thank you and a big well done to Lily and her team.

Kelly Leach

I really could not praise or recommend Leanne enough for her hard work, transparency, quick communication and kindness during my conveyancing process. I was a first-time buyer and the first conveyancing firm recommended to me were an absolute disaster who I no longer trusted. I was completely fed up with the stress of buying when I was given a recommendation to instead go with Leathes Prior, specifically Leanne, and I’m so glad I did.

Leanne was absolutely brilliant from start to finish. She is friendly, quick to answer any and all questions and extremely knowledgeable. The seller’s conveyancing firm were not particularly communicative and my completion date looked in jeopardy but Leanne went above and beyond to make sure it happened on the date I had requested and took the time to reassure me when I felt like giving up! I am now happily in my new home and forever grateful to Leanne for her work. Thank you!

Susan McEvoy

Helen Jones was very helpful, friendly, and extremely efficient. She always returned calls speedily if we had any queries. Regular updates were provided and the fees were fair and transparent. Unlike some firms, it was so refreshing to be looked after and advised by a qualified solicitor. We felt confident we were in safe hands at all times, and it was a pleasure to experience good personal service in an increasingly computerised world. We highly recommend Leathes Prior.

Helen Sharples

Lily and the team at Leathes Prior did a excellent job in covering off all the legal matters relating to our house purchase. The communications provided by the team were clear and timely and all our queries resolved promptly . All of this was done in a couteous and professional manner and we never felt that anything was too much trouble.

We would have no hesitation in recommending them to others who are moving house.

Jayne D

Ellie at Leathes Prior has been incredibly helpful. She was professional, knowledgeable, and made me feel at ease during a stressful process. Ellie kept me informed and always responded quickly to emails and calls. Her dedication ensured everything ran smoothly. Highly recommend.

Claire Solley

We highly recommend Leathes Prior, this is the second time we have used them. We cannot fault Helen and her team, Helen was always quick to respond to any query from either us or the buyers solicitor. We knew our sale was in safe hands.

Jay T

Prompt and quick at responding.

There were failures in internal communication between colleagues.

A lack of attention to detail (repeated mistakes) and

Did not get the final invoice correct due to failing to update case notes which at this point were weeks out of date. This resulted in them almost crediting us a significant sum of money had we not been observant and honest, and it may not have been picked up due to the case notes being wrong.

Expected better.

*Update.*

Have been in contact with the Client team to discuss the issues raised.

They have reviewed the file and notes. Read the correspondence and admitted that they were at fault with mistakes made. Adrian also agreed that things should have been handled better.

Apologies have been offered to us.

This was very much appreciated and restored my faith somewhat.

There has been no request by Leathes Prior to provide this update. However, as they took the time to respond to the review, I feel it only right that I provide an accurate account of what has happened.