Laurence Associates - Planning | Architecture | Landscape | Energy - Truro

Mark F.

We have used Laurence Associates for everything from small business change of use up to full planning, design and contract administration on development projects. Just about to start onother large development project and we will be using all of their services again. Always get a friendly, straight talking, efficient service and importantly always the correct results.

Anne P.

I would like to thank Laurence Associates for helping me to achieve planning permission on my site

Throughout the entire process from initially designing a plan for the site, submitting the plans to the planning committee through to achieving planning permission, Laurence Associates supported me all the way. I found them to be very professional in all aspects and extremely efficient. Always pleasant and approachable dealing with any queries I had immediately. Nothing was too much trouble. I cannot thank them enough

Dutchy H.

Laurence Associates supported us throughout our 12 month project. From the initial meeting, where we discussed our aspirations, through planning, where we changed a number of things, to completion, everything was communicated in an efficient and professional manner. We were very happy with all aspects of our dealings with Laurence Associates and would thoroughly recommended them.

john H.

We recently had a planning application approved. This was only possible because of the expertise and professionalism of Laurence Associates represented by Planning Associate Emily Robinson. We cannot recommend Emily highly enough for the way she advised and represented us throughout a difficult planning application. With no guarantees of a successful outcome Emily's positive approach, her in depth knowledge of planning applications her tenacity and support were outstanding. We are extremely happy and grateful . Thank you Laurence Associates and Emily!

Anne N.

I would like to express my satisfaction and gratitude for the professional and excellent work Chloe Pitt of Laurence Associates, Truro applied when I found myself in an unfortunate planning situation.
My situation was to say the least precarious and winning my planning application meant the world to me. I would have lost my home and my life's work if we had not succeeded and it was far from an easy case to win. Chloe was both sympathetic and level headed, fighting to achieve a positive result, and most importantly never giving up.
Chloe is extremely knowledgeable and capable and I cannot recommend her and the Laurence Associates team highly enough.

bill B.

I have had a very positive experience with Laurence Associates and would recommend highly. Not only were they very competitive with fees, they were the only practice who listened to what we wanted as clients and delivered us the building we envisaged. They have a special planning department who are experts in local planning laws. We got our planning approved for a ultra modern building in a AONB within 8 weeks. I cannot rate the team highly enough.

Helen E.

My experience with dealing with Laurence Associates has been easy and uncomplicated.
We found the drawings to be very good and the staff have always been helpful to answer any questions we may have had.
I don't believe we would have managed our way through the process of planning and construction without their help and expertise.

Julian A.

Project Date: November 2016
Project Price: £50,000 – £100,000
We have had a very poor experience with Laurence Associates despite their friendly manner.

Their incomplete communication of our project requirements to supporting third party consultants has delayed the start of our project by 6 months and the unnecessary selection of third party consultants has caused us to incur costs for services that were not required.

Response to our email communications has not met their own stated Service Standards and the continued unavailability of personnel to address our complaint is disappointing.

It gets worse....
The response to our formal complaint to Laurence Associates was not to deny that incorrect advice was given (which was not possible as their own email evidence demonstrated their error and irrefutable) but their defense was to try and not accept that I was a client!

This defence is really unprofessional and quite untruthful and seems to ignore the many email correspondence over several months, a site visit and engagement of 3rd party supplier on our behalf!

My advice is to keep well clear and don't risk your money or your aspirations with this type of company.