Kenneth Jones Solicitors - Stoke-on-Trent

Mark K.

1 Star - An Absolute Shambles from Start to Finish

If you value your time, money, and sanity, stay as far away from Kenneth Jones Solicitors as humanly possible. We hired them to oversee a straightforward cash purchase — no mortgage, no complications — yet somehow they managed to turn it into a year-long ordeal of incompetence and pure frustration.

Instead of handling things professionally, we had to chase everyone ourselves: the sellers’ solicitors, the council — even people Kenneth Jones should have been contacting as part of their basic duties. They were either asleep at the wheel or simply didn’t care. Frankly, I’m amazed they can tie their own shoelaces, let alone process a simple property transaction.

Communication was virtually non-existent, updates had to be dragged out of them, and any sense of urgency was laughably absent. They made what should have been an exciting milestone in our lives feel like a never-ending nightmare.

I wouldn’t recommend Kenneth Jones Solicitors to my worst enemy. In fact, I wouldn't trust them to water a plant, never mind handle something as important as buying a home. Never, EVER again.

Steven H.

Shocking service from start to finish - no updates for over 7 months on a probate process, can’t even speak to the right person and it’s just excuse after excuse - finally spoke to the owner to be fobbed off yet again and then he hung up on me.

Muslim M.

I had an outstanding experience with Kenneth Jones Solicitors. Their team demonstrated impressive expertise, providing clear and practical advice. Their communication and client service were exceptional, keeping me informed and involved throughout. They were dedicated to achieving the best outcome for my case, resulting in a successful resolution. I highly recommend Kenneth Jones Solicitors for their professionalism and commitment to their clients.

👍🙂

Raj B.

I have been in property for over 20 years my experience with Kenneth Jones namely Simon Plant as been out standing, professional and efficient. At the heart was protecting my interests nothing was too much to handle especially when we were against the clock. Thank you Ajaz for recommending your team to me a great company to work with.

Simon H.

Unfortunately following my brother taking his own life, and my mum passing away, I have found myself requiring the need of a strong, professional probate solicitors and as I live in Kidsgrove I thought it makes sense, rather than phone to make an appointment i would just call in to discuss my requirements (i wanted to sus them out really) and I am pleased I did as it has certainly saved months of heartache, and wasted money.

Its an Impressive building on the outside. However, when you enter it is somewhat different on the inside, I shall use the word budget. I suppose i shouldn't have expected to much, it is Kidsgrove.

I was met by a very young, inexperienced, fresh out of school receptionist, whom looked scared to death behind the forced friendly smile she was wearing. But when you need a good solicitor, a friendly smile is the last requirement on the list. I briefed her on what I required, she looked confused by what I said, and disappeared muttering something about speaking to a solicitor. On her return, we exchanged a few words. I shortly thereafter left, proclaiming "Not to worry, I would find a decent solicitors"

"In my experience, if a relative has left you a few quid, or your not confident filing your own probate application with the government probate office, then these guys will probably be okay. If on the the otherhand you have a difficult probate case involving, police, fraud, theft of a large sum of money by a non family member, and tens of thousands of pounds, these solicitors are definitely 'NOT' the ones you require"

As I'm quickly discovering "not all solicitors are equal" and you get what you pay for....

"Family solicitors, friendly, reasonable prices, efficient, with great communication skills." As I said "you get what you pay for"

Norah K. N.

I am so happy to let everyone know that I Received good news.
From my lawyer Sejal Karavadra. That my Visa was grand I couldn't. Thank
her enough for the hard work and for all the help I got from her I have just received my residence permit today thank you to Sejal and Kenneth Jones Solicitors. Please support them they are Excellent at their job. They will help you with your visa

K. H.

I had the best experience with them. My case was handled by Mr. Ahmed and he did amazing job. I would highly recommend them, they treat everyone like family not clients. Thank you so much again

Eurotop C.

Ajaz at Kenneth Jones goes above and beyond to help and is very thorough with his work. I would recommend him to everyone.
Brilliant service, customer friendly and great prices too.