JW Home Surveys Ltd - Matlock

Aiden M.

I recently had Jack conduct a level 2 survey for me. After getting a few quotations, I found Jack to be very personable and willing to spend the time with me to understand the survey beforehand and after. As well as this, the attention to detail within reports given during quotation stage swayed my decision and haven't looked back. This same attention to detail was given when the survey report came through, very happy with the service and consistent approach in his communication. Cheers Jack

Edd R.

I recently had Jack conduct a survey on a property I’m in the process of purchasing, and I couldn’t be more pleased with his service. He was professional, knowledgeable, and extremely thorough in his work. He took the time to explain everything clearly and made sure I understood all the details. His attention to detail and expertise gave me great confidence in the process. On top of that, he was friendly and approachable, making the entire experience smooth and stress-free. I highly recommend Jack to anyone in need of a reliable and skilled surveyor!

Jack W.

Jack was fantastic! He rescheduled multiple times to accommodate the weather conditions and provided a thorough, detailed report that was invaluable in our decision-making. In addition to the report, he took the time to walk us through his key concerns. Highly recommend!

Nicola B.

Jack recently carried out a Level 2 Home Buyers Survey for me. He arranged this with the Estate Agent really quickly and provided the report a week later. He spent time going through the results with me over the phone to ensure I understood everything. Very helpful and friendly and I will definitely use him again.

Lee C.

Jack recently performed a Home Buyers survey for us on a wonderfully presented property and thanks to his attention to detail and thorough investigation found a number of items that needed to be addressed that we would have potentially missed.

I found Jack to be exceptionally friendly and he was more than willing to go through the report he put together for us in detail which was provided with supporting images and drone photos of the entire property. He reached out and offered to walk us through each of the areas of real concern and gave us excellent guidance on where we should focus our attention. I don't think he left a single stone un-turned!

I'd happily recommend Jack to anyone that asked and if I ever need another survey I know exactly who to call.

Thanks again Jack for your wonderful work!

L H.

I do not currently live in the area and therefore needed to feel confident that my survey was being conducted by someone who was trustworthy, reliable and highly proficient. I wanted someone with local knowledge and who understood old properties. Jack has not only fulfilled those requirements but has gone above and beyond what I could have wished for. He is very friendly, courteous and genuine. He conducts his work promptly and professionally and with with integrity. Jack has patiently listened to my concerns and taken the time to go over his very detailed report and answer any questions I have had comprehensively. In my case he has been proactive at suggesting suitable solutions and has shown a thorough knowledge of building practices. I would not hesitate to recommend his services. Thank you Jack.




A S.

We first came across Jack when obtaining quotes for a level 3 building survey for our proposed purchase.
In addition to replying to our email Jack also telephoned to talk through the quote and the process.

When we instructed Jack we received confirmation of when the survey would be carried out.
Following completion of the survey we communicated discussing the areas that we had raised as potential areas of concern with the property, putting our mind at rest, he also confirmed expected timescales to receive the written report.

Unfortunately, just over 24 hours after Jack visited the property we were informed that the vendors would no longer be continuing the sale with us.
When we informed Jack he immediately offered a % refund which was gratefully appreciated.

Should we find a new property we will have no concerns with contacting Jack to undertake a survey again.

Very pleasant experience from start to (almost) finish.

Martin R.

Jack was excellent throughout the process, communication was very good and the level of detail in the report on the property we are purchasing was top quality. Following the receipt of the report Jack followed up with me and talked through the areas highlighted in detail, which was extremely helpful. I would definitely recommend Jack to anyone who is looking for a survey when buying a house.