J A Taft Conveyancing - Chesterfield

Joel F.

Would recommend! The team were really helpful and efficient. Jamie and Joanne were great to deal with and answered all of our questions, even the stupid ones from us as first-time buyers.

leah H.

Would not recommend. Specifically, do not use these if you're buying a shared ownership house. Replies were slow. lack of due diligence, rude emails, lack of chasing. Felt i did more chasing and work than JA Taft did. Took 8 months to make the sale.

Lucy R.

Would highly recommend. Thank you to Jamie we completed our house purchase within 10 weeks. Very reliable and efficient. Always answered any queries promptly. Great communication throughout. Would definitely use again in the future.

angela B.

Wish I had read more reviews before I instructed this firm. First, comms were slow and sparse, lots of chasing for little response, if any. Emails were terse and phone calls non-existent. Second, I was told about problems but given no idea about possible resolutions - for example, Building Regs not obtained for work done on my potential purchase - Google kindly informed me this could be rectified. Just no support or advice when needed, thank goodness I'm not a FTB. Searches took 16 weeks to come back - my new conveyancer is advising less than 1 week. All pretty rubbish but at least my fee was discounted, hence the extra star!

Pam M.

Excellent service. Would highly recommend this company. Extremely helpful, professional and nothing too much trouble. Thank you especially to Jamie and Joanne.

Linda D.

This is the 3rd time we’ve used Steve and staff. Excellent communication very professional. Would highly recommend

Amy S.

Recently bought a house and used JA Taft and our experience was appalling. We found Steven incredibly unprofessional and rude over email. The lack of communication was completely unacceptable, we once got an email just saying “the sellers have changed lawyers, trying to find out why and what’s happening” and then got ignored for over 3 weeks despite multiple emails and calls making the experience incredibly stressful. We never once spoke to Steven on the phone despite our attempts at calling and asking for him to call us. We even had to start calling up the seller’s solicitors ourselves to get things moving as JA Taft just didn’t chase, it was always “waiting for them to respond”. We expressed a few times during the process our disappointment over his communication with us which was never once acknowledged, we understand these things happen but a small apology and acknowledgment of their delay in communication would have gone a long way…

Then we got told our paperwork was in the post and 8 days later still no arrival so we eventually drove to Chesterfield to pick up copies ourselves. Unsurprisingly we never did receive the paperwork that was “in the post”. Conveniently an hour after we arrived they happened to find a spare copy of the mortgage deed, of which ‘only one exists’ and was supposedly in the post.

We were recommended JA Taft by friends who had a lovely experience but I would not never recommend using them. There are always some communication issues expected during the house buying process but they took it way beyond an acceptable level.

Sue M.

Updated from a previous review, pleased to say nothing has changed. Once again thank you for your support throughout.
Excellent service coupled with value for money, competitive fees. The what happens next information which is provided at each step was very helpful. Staff were friendly and knowledgeable. We would highly recommend and would not hesitate to use their services again. Thank you J A Taft for a positive experience.