Hoowla Case Management Software - Swansea

Chiny

Dross for the hapless end user (flat seller in my case). I see zero benefit and several problems in being forced to use this software.

I've spent 2 weeks back & forth trying to get logged in, with the same email address as my estate agent has for me. No joy yet.

Allegedly this software is secure but this is a highly suspect statement and certainly unproven (third party audit ?). I await with dread the inevitable "Sorry but..." complete with "Your security is our top priority" as a result of some hackers at work.

Probably I'm wasting my time and I may sign up with another estate agent.

Daniel B.

Credas is so much better than this clunky app. Had to keep restarting it because the camera kept flipping the wrong way.

Rod W.

Excellent service, Nicola Harker, has been on the case 24/7, always there and kept us as a seller up to date twice as quick as our solicitors , a tremendous person to have on your side, thank you.

Helen M.

I have worked in conveyancing for 28 years, this is the best case management and quote system I have had the pleasure of using, up to date, self explanatory, user friendly. any stamp duty, land registry updates on forms prices etc, Hoowla is immediately updated with the information together with any pricing change for your use. I experienced the usual teething problems when starting up but once everything was tailored to our needs it ran fantastically, Tom was fantastic, helpful and calm even in our most frustrated moods. Highly recommend for Conveyancing.

Michelle C.

We've been a Hoowla user for 6 years now but recently migrated our finance and ledger functions from Quill to Hoowla. We love the customisable workflows Hoowla offers and the support the team gave us during migration was second to none!

Catherine G.

Not user friendly at all and just adds stress to the already stressful buying and selling process. Utterly pointless investment for estate agents in our experience. Receiving messages like: 'I have not been able to get through to the seller's solicitor, therefore emailed to see if they have issued the draft contract pack to the buyer's solicitor.' and being phoned three times to ask 'can you move in by Xmas' when it's November and we've not even had a survey.

This 'thing' / software, whatever its purpose, seems to add to and not reduce the arduous process. I'd rather solicitors spoke to each other so we're legally covered in what is a very expensive time.

Debbie E.

Fantastic case management system for my law. Would highly highly recommend. Nothing is too much trouble and system is very user friendly and templates changed quickly. Customer service excellent.

S. N.

I faced an issue where I lost two files on a case and I emailed Hoowla support. The matter was attended to within the day and Fabio recovered my documents and informed me of it the moment he did. Thank you Fabio, with the sheer volume of work we deal with, it's reassuring to know we can rely on a robust system with active customer support when we need it the most. Five stars!