Hendy Mazda Horsham - Horsham

Hendy Mazda Horsham

Hendy Mazda Horsham is a reputable Mazda dealer located at Address: Guildford Rd, Broadbridge Heath, Horsham RH12 3NS, United Kingdom. The phone number for the dealership is 1403582366, and their website is hendy.co.uk.

The dealership offers various specialties, including being a Mazda dealer, car dealer, car inspection station, chauffeur service, and used car dealer. In addition, they provide other points of interest such as delivery, in-store shopping, on-site services, wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, oil change, repair services, used goods, credit cards, debit cards, NFC mobile payments, and on-site parking.

With 349 reviews on Google My Business, Hendy Mazda Horsham has an impressive average rating of 4.6/5. Customers have praised the dealership for their excellent service, reasonable costs, and friendly staff. Many have noted the efficiency of the services provided and the comfortable waiting area. Some have even mentioned that the costs at Hendy Mazda Horsham are lower than at other dealerships.

Customers have also commended the staff for being an asset to the company. Many have reported having a good experience at Hendy Mazda Horsham and have even gone on to recommend the dealership to others.

👍 Reviews of Hendy Mazda Horsham

reception O.

5/5

Excellent service, very reasonable cost, and excellent staff and reception. Ms Skipper was very kind, and made us comfortable while we waited. She explained the process. Very efficient service, nice area to wait, and very good staff. The cost was much lower than I have paid elsewhere. I am satisfied. I will strongly recommend Hendy Mazda Horsham. The best are the staff, they are an asset. It was a good experience.

Paul S.

1/5

I have phoned for the Mazda service department seven times in three day. I've only managed to get through twice. I explained that I have an ongoing problem that I believe stems from their last piece of work . Told both time they will look into it and call me back. I'm still waiting.

Kai L.

1/5

This review is based on aftercare, I didn't purchase my car here but they are my closest main dealer. Often ignored half the time but more importantly every time I've had my car serviced and asked for something to be looked at, they never have and just perform the service, nothing else. Car wasn't even washed and overall I feel very unwelcome there even though I am paying them for a service. I won't be returning there again.

Barrie E.

5/5

Quick and efficient servicing with online video of vehicle inspection. Considerate reception staff, who kept me up to speed with the process.

Moo

1/5

Minus stars. Not to be trusted to buy a car from. Combination of incompetence and lies between sales and service dept who don’t talk to each other. Shame as we like Mazda. Best to steer clear of Hendy altogether as they embarrass Mazda. To add insult to injury their complaints process / policy is also a lie - months have past and the compliant not even answered!

Jordan J.

5/5

Fantastic customer service and excellent value. Rob Kaminski was a great rep to work with, very friendly and knowledgeable. After years of problems with Hendy Ford next door I don't regret changing and will definitely be using Hendy Mazda in the future.

Alf H.

5/5

Superb 5* service from Rob Kaminski at Henry Mazda Horsham. I bought an MX-5 via phone and email and the car was everything Rob said it was.

Anne-Marie J.

5/5

We visited Hendy Mazda with a view to buying a new or second hand MX-5. We were introduced to Tyler who was fantastic: so knowledgeable and professional and passionate about cars! He immediately arranged a test drive for us in a gorgeous red MX-5 and from there we were smitten and desperate to own one! While we were on the test drive Tyler had researched all the MX-5s that would be an option for us and offered us the new, centenary limited edition MX-5, which we couldn’t resist! He was brilliant at answering the many questions we had about the car and the finance process, with endless patience! We waited as patiently as we could for the car to be released at the end of September, and Tyler sent us a video of it when it had just arrived at the showroom, which we thought was such a nice touch! We are now the very proud, excited and happy owners of this fabulous MX-5, and the process was made all the more enjoyable by having Tyler handle the sale: he was efficient and friendly, but above all it was his genuine love and enthusiasm for cars, and in particular the MX-5, that stood out – it was a pleasure doing business with him. I would highly recommend Hendy Mazda and Tyler - we are delighted to have met him!