Harris Fowler - Taunton

Justin Bevington

Having never used a solicitor before or been involved with legal proceedings of any kind I was a little hesitant and worried about making a claim for injuries I had sustained at a supermarket. I saw a tv advertisement for Harris Fowler and gave them a call. From the initial call they were professional and helpful. They explained how they would help the process costs and the likelihood of me making a successful claim. On the first phone call they explained that a solicitor would call me back to further discuss my accident.

True to there words a lovely solicitor called Vicky Crandon called me and before taking any information she first asked “are you okay and well enough to answer some questions. I thought that was caring and thoughtful. After I reassured her I was ok to answer them she began to take down my personal information and the details of my accident along with providing me with her direct number incase I need med to contact her. As I needed to send some photos I already had her email address. Vicky explained she would be my case solicitor and that she would be the one acting on my behalf. I had expected to just receive correspondences phone calls, emails and letters from just Harris Fowlers and from whoever was sorting things out at the time. However I was shocked that from the first phone call to the ending of my case the only member of staff I had phone calls, email, letters or any other interaction with was Vicky Crandon. Having a signal person to contact was reassuring and helpful it also meant that she knew my case. I was always spoken to with respect and she was always on hand to answer any questions I had even the ones she has probably answered millions of time. The case was handed via phone, email and letters which meant no going to their offices or home visits. Harris Fowler made all appointments for medical reports at a time that was convenient to me also at a local venue meaning no long journeys. When I needed to change the appointment it wasn’t a issue.

My case was taken on as no win no fee. Vicky explained what this meant as o was a litter dubious as you see and read the articles of people having a no win no fee case and ending up pay the solicitors thousands of pounds when their case doesn’t go to plan. Vicky explain that I would never be asked for any money up front or during the process of my case. She explained that the solicitors take a percentage of any money you receive from the person you claiming against she also told me a minimum amount of money I would receive if the case was successful. Any paperwork she provided me with she gave me time to read it and review and didn’t expect any response until I had read the documents which all was able to be sent via email. My case was resolved and all payments were made to me in a timely manner and without any issues.

I don’t do reviews online often. However as Vicky Crandon and all at Harris Fowler acted so kindly and professionally I felt I should. If you have an accident, injury l, trip, sleep etc and you thinking of making a claim as it wasn’t your fault the call Harris Fowler they will help you through the process of making a claim.

Thank you all at Harris Fowler

Julie Baker

Ellen was great throughout. She explained everything so I understood what was going on all the way through my claim. She answered all my questions and kept me up to date with progression. I felt she was very competent, efficient, friendly, easy to understand and have me good advice throughout. I would highly recommend her. Thankyou Ellen

Charlie Bull

Louise and the team have been incredible at handling my case from start to finish. It's been a lengthy process but I was never left in the dark or felt lost at any point.
Excellent communication! It was easy to speak to the team and they were extremely respectful and compassionate. I highly recommend Harris-Fowler to anyone.

Erika Thompson

In June of 2022 through no fault of my own I was badly injured in a road traffic accident. Sadly this left me a paraplegic and dependent on a wheelchair for life.
Harris Fowler has supported and guided me through the process of my personal injury claim with amazing professionalism and care. I would not hesitate to recommend Harris Fowler to anyone who finds themselves in the same position as I was.
The team who looked after me were so supportive and I was relieved to know they were on hand for advice and encouragement.
I cannot thank them enough for everything they did for me which has allowed me to start the next chapter of my life.

Richard Carey

I cannot thank Harris Fowler enough for their outstanding support and professionalism over the past three years following my motorcycle accident. Special thanks to solicitor Richard, whose expertise and dedication were instrumental in achieving a successful outcome. I also want to extend my gratitude to his exceptional team—Hannah, Selena, and Sandra—who were always there to assist and guide me through every step of the process. Their hard work, compassion, and relentless pursuit of justice made a challenging time much more manageable. I highly recommend Harris Fowler for their excellent legal services and client care. Thank you once again for everything!

Faizal Jaffer

After speaking with three different people and providing a detailed report of my elderly aunt’s injury—caused by a bus driver accelerating before she was seated—I was told they would confirm with their director if they could proceed. Ultimately, I was turned away without any valid reason. Their excessively played TV advert suggests they handle a wide range of personal injury cases, but this seems misleading. Avoid.

Helen Eveleigh

Chara Purcell was brilliant in handling my case all the way through. She always made sure I was given regular updates and kept me in the loop with the process and the next steps. Thank you Chara really appreciate your hard work 😊

Samantha Proud

Used Harris Fowler after I was involved in a motorcycle accident, from start to finish they where amazing explained every step and always kept me informed. My case was first looked after Alison and then Stuart and Kim took over can not fault them at all they went through everything with a fine tooth comb helped me get the medical care I needed and also helped me get my compensation
Thank you all so much