Global Mediation - London

Hayley W.

From my very first interaction with Karen Morrison she has been kind, sensitive, knowledgeable and extremely professional.
She took her time to explain different situations and ensure I was given informed choices. She emailed back very quickly and nothing seemed too much trouble.
I am very grateful for the kindness and help we have received during a rather challenging time.

Maggie

I used this service and found it adequate overall. Good communication skills. Everything was done on time, and I was kept updated.
The downside was the email link I was given autocorrected to a different email link but luckily all the information I sent was received regardless.
What I personally think would be useful is knowing if the contacted local authority responded in any way at all as this would be helpful to know for the purposes of going to the Tribunal service.
Thank you very much for the efficient service anyway.

Siobhan O.

Contacted global mediation 11th September, was told I would get a confirmation email regarding my case, still waiting for this!! I have contacted global mediation 7 times to request my case number and to speak to my case manager……still nothing!!! My child’s school have called so have the early inclusion team but can’t speak to anyone without a case number. I am now 8 days passed to arranged cut off date and nobody has contacted in regards to the outcome and no mediation certificate has been emailed or posted. Disgusting service I would avoid and use another company. The only correspondence I’ve record is a sms 😂😂!! No contact In 5 weeks and I’ve called over 7 times to request my case number and to have an update, that 7 messages “ passed on” and I am still waiting. Our local authority have stated global mediation are still yet to contact them.

Darren F.

Subject: Feedback and Concerns Regarding the Systemic Failures in * Educational Support

Dear [Recipient's Name],

I would like to take this opportunity to express my profound concerns regarding the systemic failures *** and I have faced throughout her educational journey. Despite the involvement of numerous professionals, each providing consistent advice and recommendations for Crystal to receive additional support, including a specialist school placement, these recommendations have repeatedly been overlooked or declined by the local authority.

It is disheartening that the local authority has consistently failed to adequately review and consider the wealth of medical evidence and professional reports submitted in support of Crystal’s Education, Health, and Care Plan (EHCP) application. Experts from CAMHS, occupational therapy, audiology, and educational psychology have provided clear documentation of ** severe sensory sensitivities and emotional regulation difficulties. Yet, despite these comprehensive assessments and reports, the necessary support has been delayed or denied, leading to further setbacks in her educational and emotional development.

I cannot help but feel that this situation is a reflection of a broader failure within the educational system, where bureaucracy and inadequate review processes have resulted in vulnerable children like *** being denied the support they so urgently require. The repeated dismissal of expert advice and the local authority’s failure to act in accordance with their statutory obligations have caused significant distress for both Crystal and our family.

I hope this feedback is taken seriously, and that efforts are made to ensure that other families do not have to endure similar challenges when seeking the support their children deserve.

Thank you for your attention to this matter.

Sincerely, *

Jane B.

Karen Morrison- Got everything sorted ASAP cannot fault her one bit I really appreciate all the help she has given she was lovely, friendly and very professional. Thank you 😊

Arvind H.

Great to have worked with Adam, Anni and team at Global Mediation. Thank you Adam for entrusting us with this opportunity to work with you. We are proud to be associated with your team.

Kelly N.

We were very comfortable with the meeting that took place, there was no pressure and all our concern's was listen too. Just need to wait on the out come 🤞 Appointment took place 5/11/2024

A C.

Due to an increased number of requests for mediation by Global Mediation we were unable to reach the stage of mediation so were just sent a mediation certificate. I guess it is good to see more people are looking to go the route of harmony as opposed to conflict. I just hope you are given more resources to make this possible for people. Although we didn't get chance to utilise your services we do believe in what you stand for.
Keep trying to solve issues through kindness & cooperation rather than fighting!