Glaisyers Solicitors - Tamworth

Kelly

Great service from Richard, Michelle and Linda very happy, we bought an auction property and it went through smoothly and quickly Great solicitors highly recommend.

Alex White

I have to be honest and say I am massively disappointed and quite angry with the Service from Glaisyers.
We contacted Glaisyers one month prior to our move date to state we believed we still owed £1000 to settle the bill, we where told that this payment was covered with our mortgage and not to worry, we requested for them to double check this due to us having to budget and ensure we would be ok, again we where told go out and spend it on the house and enjoy it as everything is covered.
Our day of moving we had a phone call (10:30 when completion was 13:00) to state that we owed £1000, we explained we had called up and the final bill was £0 upon the signing of contracts and we owed £0 and was told to spend this money, we was then told that if we didn't pay it there would be no completion of sale.
If you do opt to use this company please ensure you check all of your documents, double and triple check the finances and question everything as this was an extremely infuriating kick in the teeth to what was meant to be a great day.
What was then even more disappointing was the fact there wasn't even an apology for this, we just had an amended document sent through the post a week after moving in.
I have since contacted to speak to someone about issuing a complaint and I can tell you that the tone to which I received was quite disgusting, from what should be a professional company, people skills and professionalism do lack.
I am fully aware than nothing will come from this but I would highly recommend people to think twice before using Glaisyers.

John Carver

The team carried out speedy and efficient work to enable the purchase of a house within a 28 days target. Everyone we spoke with including the selling estate agent didn't believe that it could be completed within the given timescale aim, but with Glaisyers professional support that was completed with ease!

simon Mckenna

Paid £90 for an ID verification form which they then offered to post, suffice to say it never got where it was supposed to go (two miles away) and had to pay them the same amount again to sign another form.. No offer to re-do it for free or at a reduced cost. Obviously not bothered about repeat custom unless its paying twice for the same thing,

Mark

Incredibly slow to respond, owing to incredibly outdated practices. Want correspondence by email rather than post? Be ready to argue for it at each step. Want to sign remotely, same. Want a copy of queries they have outstanding on your purchase/sale? Well, you can ask by email but be prepared to wait for a while. This is because they need to GO BACK TO THE TAPES AND TYPE THEM UP AGAIN!! It seems copying from an email/letter sent to the conveyancer on the other side of the transaction is too much to ask.

They do seem thorough so if you are happy to deal by post and in person, and have no urgency, they may be OK for you.

James Horton

Cant fault them polite professional precisely what you would expect paul sue all the staff are exceptional quick efficent and in constant communication at every stage

Susan Thompson

A big thank you to Richard, Michelle and team for the excellent service provided during the sale of my property.

Anton Plackowski

Richard Bonsall is always happy to help.