Formby Law - Liverpool

Jenny B

Further update:
This firm is no longer taking new clients and its current clients will be given the opportunity to move to a firm that they’ve made a deal with. Just letting other clients know in case someone gets forgotten and resorts to writing a Google review like I did. Terry got in touch after my review below and Katie provided an update yesterday. Staff will keep their jobs and the new firm has committed to complete all cases.

Update:
Have chased twice since my previous review. No response. The leasholder is saying this case is dragging on so long that they’ll want me to pay for an updated valuation soon. Basically, using Formby Law is about to cost me money for nothing. Not recommended!!!!!!!!!!!!

It’s really gone downhill since Brian left. Andrew was ok last time, but slow this time. Clare was ok for ten minutes but has now gone too!!

Previously:
Very slow. Previously very good but my lease extension is taking forever and it’s such a straightforward case - it’s always up to me to chase. My solicitor left and I only found out through chasing them. The new one seemed to be on form but now she’s gone silent too. Time for another email to chase them…

Margaret knight

It’s taking 6 month for a sale to go through. Still not completed. Only 2 of us in a chain, our purchasers are in rented and their mortgage offer expires in less than 2 weeks time, we could loose the sale. No calls or email replied, worst company I’ve ever dealt with, would not recommend, do but waste your money, more importantly save yourself the stress and go do your research. This company was recommended to me, never again!! Shocking, unprofessional, they tell you they have been working on your case, but then you find out the solicitor who has been working on it for 6 months, has left and done nothing and she’s not accountable!!. Although raised it numerous times with higher management, just keep getting lip service to get you off the phone!

Sian Fairhurst

We’ve just completed on a house purchase with Formby Law and we could not have asked for a better experience. Jeanette was extremely efficient, kept us informed throughout and was always happy to help with our queries and advise accordingly. Our friends and family can’t believe how quickly the whole process was for us.

Thank you Jeanette!

Shayan Ghaderi

Horrible service took 6 months to complete, that’s with me calling 5 times daily…
3-4 months moved in no update of land registry and other documentation.

Robert Humphreys

Very satisfied to have been seen to promptly, upon walking in & booking an appointment for the same day in order to have my commercial lease documents signed & witnessed legally. Thank you again for your friendly customer service

Leanne McMillan

Formby Law recently acted for us on the purchase of our new home. We would highly recommend the firm. Jeanette was extremely professional and kept us informed throughout the whole process. Prompt responses and our purchase was completed within five weeks from start to finish. Very happy, thank you.

APB

Don't recommend. Delays, delays, delays. Constant chasing required. What should have been a straightforward purchase took twice as long as it should have. They held onto documents for weeks without any apparent reason. After four weeks of holding onto documents, they began a two-week-long report that was, obviously, useless since we already knew the outcome of the searches it was based on. It didn't bring anything new to the table, only more delays.

They claim to communicate everything, but they won't say anything until you actually call them or send them an email to chase for even a minor update. Even then, they have nothing new to report, as if they didn't do anything during that time.

If you have all the time in the world, they might be as good as any other, probably cheaper, solicitors. But honestly, I don't recommend them. They don't act in your best interest. The sale progressor from the estate agent did a better job and was more proactive in our case than the solicitors we hired. It's a waste of time, money, and more stressful than it should be.

Dominic Bell

The worst law company that I've ever experienced. Had the unfortunate joy of using this company to buy a property with. If you enjoy spending your days doing their job for them and getting nothing in return then go for this law company. When you pay someone to act on your behalf you expect basic things from them but not at Formby Law only misery and less £1600, also a 6 month delayed completion date on what should of been a simple exchange.