Family Matters Mediation - Merthyr Tydfil

Address: Ty Penderyn, 26 High St, Merthyr Tydfil CF47 8DP, United Kingdom.
Phone: 1685388709.
Website: familymattersmediation.co.uk
Specialties: Legal services, Divorce service.

Opinions: This company has 14 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Family Matters Mediation

Family Matters Mediation Ty Penderyn, 26 High St, Merthyr Tydfil CF47 8DP, United Kingdom

⏰ Open Hours of Family Matters Mediation

  • Monday: 8 am–3 pm
  • Tuesday: 8 am–3 pm
  • Wednesday: 8 am–3 pm
  • Thursday: 8 am–3 pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Family Matters Mediation es una empresa de mediación situacional ubicada en Ty Penderyn, 26 High St, Merthyr Tydfil CF47 8DP, Reino Unido que ofrece servicios de asesoramiento legal y mediación para divorcios. Fundada en 2005, ha establecido una sólida reputación en la comunidad local y ha ayudado a numerosas familias a encontrar soluciones amistosas y mutuamente beneficiosas.

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La empresa se especializa en servicios legales y divorcio, ofreciendo un ambiente de confianza y apoyo durante un tiempo difícil. Los expertos de Family Matters Mediation trabajan estrechamente con los clientes para entender sus necesidades individuales y desarrollar estrategias personalizadas para alcanzar sus objetivos.

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A continuación, se presentan algunos de los características y beneficios de trabajar con Family Matters Mediation:

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  • Experiencia en mediación de situaciones familiares complejas
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  • Apoyo emocional y práctico durante todo el proceso
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  • Conocimiento legal exhaustivo del derecho de familia
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  • Enfoque en encontrar soluciones amistosas y mutuamente beneficiosas
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Ayudemos a encontrar una solución que funcione para ti. Contáctanos hoy mismo para programar una consulta

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Este servicio se puede reservar llamándonos al 1685388709 o visitando familymattersmediation.co.uk para obtener más información.

👍 Reviews of Family Matters Mediation

Family Matters Mediation - Merthyr Tydfil
Rebecca N.
1/5

The most appalling mediation service I have used. The receptionist named Debbie was laughing down the phone at me after the company wrongfully trying to charge me £140 extra. She’s had a hideous attitude multiple times I have spoken with her. She even said herself “they deal with complaints all of the time”. The most unprofessional person I have ever spoken with. The mediator herself was fine, however the company are trying to say we owe money when the mediator did not inform us the time was up and it went over which I do think is unethical and wrong when dealing with such personal matters, you should be informed and told “would you like to end the session now or continue on at an extra charge”. They are also quite overpriced as they want £140 for half hour which is a lot more than other companies I previously used. My ex chose this one however we both agree we would never ever deal with this company again. Read the other reviews as well. I am looking into submitting a complaint to the mediation council about this company as having somebody laugh at you when you’re already in a vulnerable situation is very poor and quite disgusting.

Family Matters Mediation - Merthyr Tydfil
Laura G.
1/5

Dreadful service. Which I had to pay for and was nothing like i was told on telephone before hand.Total waste of time and money and false information given at the end. I took part in Mediation and all went well. But then they sell a certificate to say communication broken down to help one parent with a court hearing as within 3 months of completing the sessions even when there were no issues.
I feel the £500 voucher from welsh government should be reviewed especially at this practice

Family Matters Mediation - Merthyr Tydfil
Adam N.
1/5

One mediation phone call to be told I would be sent a to-do list for the next step. One month later of nagging them and still nothing! If this ends up going to court and costing me a lot of money I'll be coming after them next

Family Matters Mediation - Merthyr Tydfil
Matthew C.
1/5

Wouldn't even give 1 star. The receptionist is awful. My wife was dealing with "debbie" and I couldn't believe what I was hearing.

Family Matters Mediation - Merthyr Tydfil
Huw T.
1/5

Not a great experience, I was told we would be in separate rooms. Then when I was talking the other party could hear everything I said and vice versa.
Which I feel set us back further.
Didn't mediate was just told 50/50 or we go to court, there was no discussion with either party prior to this
Then I was sent an email for another client on feedback for the session.

Family Matters Mediation - Merthyr Tydfil
Louis C.
1/5

Awful company, first mediation my ex partner has her say, got told the mediator said that we were too far apart and I never even had my say? Mediation is about 2 sides I thought!? Year after I came back to have a self referral, and took 4 weeks to check if I can get legal aid? Hardly any contact and can't even book an appointment until they find out if I'm even eligible, awful if time is of the essence. How can they work like this!?
Use the mediators in Cardiff instead. Effortless.

Family Matters Mediation - Merthyr Tydfil
Lukey1pee
5/5

I have dealt with “Family matters” on a few occasions and every time they have been massively helpful, polite, professional and patient. They are always quick to respond and clear with explanations. They are down to earth people making a daunting experience less anxious. I honestly believe they genuinely care for all individuals involved. I felt I was treated as an individual and not as just a job / tick box exercise. I can’t thank everyone at family matters enough for the all round service I’ve received at such difficult times. Thank you.

Family Matters Mediation - Merthyr Tydfil
Susannah U.
4/5

Not that I ever thought I'd need these services ,but they have helped my daughter .

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