Essex Computers Limited (ECL) - Wickford

Joyce K.

ECL have been supporting our IT needs at WISH for 15 years. Absolutely the best support that any organisation could wish for. They respond immediately, a great user-friendly team, who fix it, sort it, and enable us to understand the issue. Just can't rate them highly enough!

John B.

With a small business, having a reliable system support is invaluable. ECL have provide 5 star service for many years for our bespoke system and all our staff. Highly recommend 👍

Susan J.

Have been dealing with ECL for some years now and they are always very helpful with their advice and suggestions to help improve our services to clients. Pete is absolutely brilliant and Luke recently has been a massive help with upgrades we needed. Keep up the good work all at ECL, would not hesitate to recommend ECL.

colin B.

ECL have provided IT support to our company for over 20 years. The whole team are an absolute pleasure to deal with, providing help and advice when purchasing equipment and also the helpful support that we rely on. We would thoroughly recommend ECL for all your IT help and support

Mark F.

We have used ECL for a few years, with them providing general IT day to day support, project support and purchases of some software.
Their team are friendly, helpful and swift to respond.

suky G.

Our company has been with ECL for over 5year now and they have always been there to sort out our IT issues, be that glitches, new equipment, moving office. Really helpful and courteous team. Excellent service!

Kieran D.

I've been a customer of Essex Computers Limited (ECL) for several years now, and I honestly couldn’t be happier with the service they provide. From day one, their team has been professional, friendly, and incredibly knowledgeable. They’ve helped us navigate everything from day-to-day IT support to hosting our bespoke database, and their solutions have always been tailored specifically to our business needs.

What really sets ECL apart is their reliability—when something goes wrong, they’re quick to respond and always resolve issues efficiently. Too often in IT, you get buried under technical jargon that leaves you more confused than when you started—but not with ECL. They explain exactly what’s going on in plain English, outlining best practices and recommendations without overwhelming us with confusing terminology.

Their ability to simplify the complex is incredibly reassuring…more so for some of our more senior members of staff. Whether it's setting up new systems, resolving an issue, or helping us understand our cybersecurity position, they make sure we’re fully informed without needing a background in IT ourselves.

Special mention to Declan and Luke—they’ve been absolutely fantastic. Both are incredibly patient, clear in their communication, and go above and beyond to make sure we’re looked after. It’s reassuring to know chaps like these are there on the other end of a phone. Also, to Pete, who again is always on hand to support us and advise, especially with my many website dilemmas back in the day.

It’s rare to find an IT company that combines technical expertise with such a personal touch. Robin and Richard have a team at ECL who genuinely cares about their clients, and that shows in the quality of their work. I’d recommend them to any business looking for dependable IT support in Essex or the surrounding areas.

Phil G.

Consistently good service from ECL with emphasis on details. Helpful staff who communicate at “your level” No hesitation in recommending them to any potential user.