DNA Legal - Frome

DNA Legal: A Comprehensive Overview

DNA Legal is a specialized drug testing service provider located in Frome, United Kingdom. The company operates from Unit G1, DNA Legal, Business Park, Manor Rd, Frome BA11 4FN. Individuals seeking reliable and professional drug testing solutions will find DNA Legal to be a valuable resource. They offer a range of testing services designed to meet diverse needs, ensuring accuracy, confidentiality, and compliance with relevant regulations.

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Location and Contact Information

The company’s physical address is Unit G1, DNA Legal, Business Park, Manor Rd, Frome BA11 4FN, United Kingdom. For immediate contact, clients can reach DNA Legal via telephone at 2034243470. Further information and details regarding their services are readily available on their official website: dnalegal.com. This website serves as a central hub for accessing service descriptions, pricing, and frequently asked questions.

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Specialties and Services

DNA Legal's core specialty revolves around providing comprehensive drug testing services. These services cater to a broad spectrum of clients, including employers, legal professionals, and individuals requiring personal drug screening. The company’s offerings typically encompass:

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• Pre-employment drug testing: Ensuring workforce safety and compliance.

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• Random drug testing: Maintaining a drug-free workplace environment.

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• Post-accident drug testing: Determining liability and ensuring worker safety after incidents.

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• Customized drug testing programs: Tailored to meet specific client requirements.

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• Collection services: Offering certified collection processes performed by trained professionals.

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The company prides itself on utilizing state-of-the-art laboratory facilities and employing highly skilled technicians, guaranteeing the reliability and validity of their test results. They adhere to strict quality control protocols and comply with all relevant accreditation standards, reinforcing their commitment to accuracy and impartiality.

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Points of Interest and Accessibility

DNA Legal demonstrates a commitment to inclusivity by providing a wheelchair-accessible toilet within their premises. This feature ensures that individuals with mobility impairments can comfortably utilize their services. Additionally, a toilet is readily available for all clients. The Business Park location contributes to a professional and convenient environment for conducting testing procedures.

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Client Feedback and Reputation

Based on publicly available information, DNA Legal has garnered a positive reputation within the industry. The company maintains a substantial presence on Google My Business, boasting 196 reviews. The average opinion is 4.7/5, reflecting a consistently high level of client satisfaction. Feedback frequently highlights the company's professionalism, clarity of communication, and helpfulness. Several reviews specifically commend the staff’s ability to explain complex procedures in an easily understandable manner, fostering a sense of reassurance and trust. One client described the staff as “really reassuring and very helpful throughout,” emphasizing their dedication to providing a supportive experience. Another client noted the staff's polite demeanor and timely service, further contributing to a positive impression. The ease with which clients felt the process was explained, as indicated by a client stating that “Everything she did was explained to me in an easy to understand clear manner,” underscores the company’s focus on client education and transparency. Several clients have praised the individual who assisted them, describing her as “Politely spoken on time an generally happy an lovely lady,” and noting that she "Helped us throw process an spoke clear an softly. Made the process easier." The overall sentiment suggests a strong emphasis on client service and a dedication to minimizing anxiety and uncertainty associated with drug testing. The value placed on clear and soft communication, as exemplified by client comments, demonstrates a commitment to a client-centric approach.

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Why Choose DNA Legal

DNA Legal distinguishes itself through a combination of factors. Firstly, their specialization in drug testing ensures a deep understanding of the industry's nuances and regulatory landscape. Secondly, their commitment to utilizing advanced laboratory technology and employing qualified personnel guarantees the accuracy and reliability of their results. Thirdly, their focus on client communication and accessibility, as evidenced by positive reviews and their provision of a wheelchair-accessible facility, fosters a comfortable and trusting environment. Finally, their comprehensive range of testing services caters to a wide variety of needs, making them a one-stop solution for all drug testing requirements. They consistently prioritize client satisfaction, a factor clearly reflected in their strong online reviews.

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In conclusion, DNA Legal represents a dependable and professional choice for those seeking reliable drug testing services. Their location, commitment to accessibility, and positive client feedback solidify their position as a trusted provider within the industry.

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👍 Reviews of DNA Legal

Zozo H.

5/5

Really good professional service
Shazia arrived early for her appointment and phoned beforehand.
Everything she did was explained to me in an easy to understand clear manner.
Really reassuring and very helpful throughout.
Really recommend

Lee W.

5/5

Politely spoken on time an generally happy an lovely lady. Helped us throw process an spoke clear an softly. Made the process easier. Jill lovely

Henok T.

5/5

"I recently had an appointment, and I was thoroughly impressed with how punctual and organized the process was. Everything ran seamlessly, and it was evident that the team values their clients' time. The staff were friendly and professional, making the experience even better. It's refreshing to see such dedication to maintaining schedules. Highly recommend this service for anyone looking for reliability and efficiency!"

danilo C.

5/5

Had a lovely experience with Jasmine... She was so friendly made me feel at ease and she was fast. This my second visit I'm satisfied with her service, speed and how she made me feel comfortable

Alex M.

5/5

I just want to say a genuine thank you to DNA Legal. The support I received went far beyond just a service. One of the team members I spoke to was incredibly understanding and compassionate, and she took the time to really listen. During a very stressful time, our conversations helped lift a real weight off my shoulders. I’m truly grateful for the kindness and professionalism shown throughout. Highly recommended.

Saji R.

5/5

Shazia has provided us with a lovely service, very friendly and professional. Made us feel comfortable and aware of the process before starting and throughout.

Nathan F.

1/5

***** DO NOT USE THIS COMPANY WHATEVER YOU DO******

Had a hair sample collected by these for social services (no issues with me, their involvement was due to the mother) but requested I do a hair test to see if I can become full time carer for my child. I had no issues taking the test as have not used drugs and nothing to hide.

Was assured they are the best in the game and won’t be any false positives or errors that would affect contact with my child. They send their samples off to France, to an external company.

Lo and behold, results back with regular cocaine and MDMA use over the whole 3 month sample. Which is absolutely impossible, I have not even been around these drugs, let alone regular usage over the last 3 months…

As a result I am now not allowed to see my child, that I have had regular weekly contact with for 9 years. Absolutely abysmal. I will be taking a private test with a reputable company, I will also be following this up as it is potentially life ruining, not only for me but for my child who could be placed in to the care system.

I did initially query the company after researching their reviews, lots are fake and there has even been a staff member leaving a 5* review…

DO NOT USE, ESPECIALLY IF THE MATTER COMES DOWN TO SOMETHING IMPORTANT LIKE YOUR CHILDREN PLEASE.

Sian D.

5/5

Melanie visited me today, I was nervous before she got here, but when she did I was instantly at ease. She made me feel comfortable, made sure I was well informed of the entire process, and made the visit easy. It was such a lovely visit and couldn’t have asked for better. Thank you!