Correct Contract Services - Andover

Ken V.

Have to wonder who trains this people we are forced to use by our housing association. Don’t have enough staff so get in contractors and don’t care about the customer. Lied about getting parts and can’t cope with emergency call outs. Been told they are getting better but starting at poor anything is an improvement. Expect us to give up a full day waiting for them to maybe turn up and when they do you wish you had an option.

Bee B.

Absolutely atrocious company . Hopeless is an under statement . Although some of its engineers are very good the company has no idea what it is doing , fails to keep appointments, then pretends there is no booking and has now missed 3 appointments in a row , no apology and no answers as to why. They do not care at all that people take a day off to be at home so they can not turn up . They cannot keep staff and are always advertising because they are a total shambles. Do not deserve the 1 star .

gary G.

An appointment was made, so 8.am on that day, I called just to make sure they were still coming to service the boiler and they were. 4.30 came I called again just to make sure they were still coming and they were. 5.30 came and nobody turned up.it’s happened a couple of times now just another wasted day off.

Peter P.

Waited 2 months for the heating to 38 flats to be fixed finally fixed last Thursday and the engineer messed up the hot water so now 5 days without hot water. Sunday night sent an so called engineer who was not trained to work on the boiler. Avoid this company.

Cactus J.

Call once , to book an appointment with you, then if you miss it they don't follow up just book it and hope you will be in.
Then give you a choice of 8-5 so you waste your day waiting for them to show up with no way of tracking them.

Then decide to turn up on the day sit in their van for 20 mins then leave and claim you wasn't in

Lee H.

One star is one too many. Engineer alleges that nobody was home which is completely untrue. This is a recurring theme with these people. I have seen the engineer sitting outside my property in his van for ten minutes then driving off without attempting to come to the house. I then received a nasty letter saying I refused him entry.
This is the third occasion where one of their engineers has blatantly lied. Don't trust them and use another company if at all possible.

Kelly A.

Had air source pump fitted last week , new radiators water tank etc, radiators wrong size so not finished. To top it off I’ve been left with no heating or hot water for a week, with 3 kids this isn’t acceptable. Been ringing to see what’s happening said someone would come, he did turn up with 4 electric heaters, still waiting for Electrician to come, my 5 year old and 10 month old currently Poorly with cold, chest infection. I would avoid this company at all cost, all they do is fob you off. 😡

sue H.

They have left scaffolding up on my bungalow for 6 weeks now. Solar panels we’re supposed to be installed on 29/03/23 they wasn’t installed until 24/04/23 Despite numerous phone calls I’m still waiting for scaffolding to be taken down