Clarion - Leeds

Adam H.

Rachel and the team at Clarion provided fantastic support to me during some very challenging divorce proceedings. The compassion and empathy shown throughout the whole process made me feel far more comfortable than I felt I ever would, and helped me through some difficult times.

Rachel and Sarah were always on hand to answer my (many) questions and I would always receive incredibly prompt responses to my emails, texts and phone calls.

They are clearly incredibly passionate about doing the right thing for their clients, with their legal expertise always coming to the fore. I am so grateful for their support over the past 18 months and would absolutely recommend Clarion for anyone requiring support through a divorce. Thanks team.

sharon B.

What amazing people! I would like to say a massive thank you to Sandeep and Ashleigh for helping me get back my daughter from my ex partner, under stressful circumstances within 48hours.
I was a victim of domestic violence and they supported emotionally and mentally in helping me reunite with my daughter.

They have been super supportive and are always on call when you need them.
I highly recommend using this firm!
Again I cannot say a massive thank you to sandeep and Ashleigh!
Without them I honestly don’t know what I would have done.

Thank you again 10/10

Julian B.

This was a very poor experience in 2022-23 involving a child custody case. My solicitor Jane Ingleby was not at all present during the process, leaving the work to a much less experienced colleague. There was no pace and yet it was very expensive. In the end, I moved to Winston's who handled the case with much more drive.

C S.

I had an awful experience with Clarion. They are completely incompetent, do terrible work and constantly overbill. Avoid them at all costs if you want to save yourself from frustration and financial loss.

Ann N.

I had a dispute in regards to a Court of Protection dispute with a Council, I was advised by the Solicitor at Clarions he felt I had a good case. I was charged 1 hour 18 minutes for an engagement letter at a cost of £383.50.

When I met the barrister she thought different. So I decide to not take the matter further due to the Barristers comments.

During the meeting notes were getting taken and typed but I was charged for the typing up of notes from meeting with the Barrister at a cost of £75.00.

Postage of documents to my home address at a cost of £45.00 which they was told to keep due to me already having copies.

I had no resolve to my dispute with Council and feels like this was the biggest waste of money.

Abie A.

My experience with Clarion Solicitors was an absolute nightmare from beginning to end. Philip Feather, assigned to my case, displayed shocking incompetence by confusing basic legal concepts like injunctions, acceptable forms of evidence and appeals. His inability to meet court deadlines and arrange Alternative Dispute Resolution (ADR) showcased a profound lack of legal knowledge, indolence and care, leading to extensive delays and exacerbated legal issues.

Escalating my concerns to Sophie Morley, the partner overseeing Philip Feather and my case, proved futile. She was consistently unavailable and took months to respond, demonstrating a blatant disregard for urgency and client needs. When she finally did engage, her grasp of and understanding of the difference between an injunction and consent order was beyond shocking, contributing further to the chaos and confusion surrounding my case, utterly abysmal in every way.

Requesting my client file from Susan Hemingway was equally disastrous. It was an embarrassment to discover crucial details such as call logs, shared information, and advice were intentionally omitted. This deliberate mishandling of client documentation reflects a complete disregard for transparency and accountability.

Adding insult to injury, Clarion engaged in opaque and exploitative billing practices. Philip Feather would routinely demand last-minute payments, such as joint reports, court costs for a barrister, mere days before a Monday trial. This unethical behavior not only caused financial strain but also jeopardised the preparation and outcome of my case.

Despite their numerous failings, Clarion has failed to acknowledge the absolute mess they made of my legal matters. Their refusal to take responsibility for their gross negligence and incompetence is a testament to their unprofessionalism. They could not even respect their own policy and respond within their own prescribed timeframes to a client complaint, further highlighting their lack of integrity and client care.

In conclusion, Clarion epitomises negligence and incompetence in legal representation. They are a disgrace to the legal profession. If you value your legal matters and seek effective resolution, avoid Clarion at all costs. There are numerous reputable solicitors in Leeds with superior legal knowledge and a commendable work ethic. Choose wisely and prioritise firms that uphold integrity, competence,and genuine client care.

Abigail B.

I'm at the beginning of working with Simon but already he has made me feel very reassured that he knows what he's on about and is happy to hold my hand through the process. Looking forward to getting the deal over the line together!

Sean M.

The advice we got from Clarion was fantastic. Lucy really took the time to understand our business and found an outside of the box solution that worked brilliantly for the issues we were facing. I couldn't be happier with their service.