Citizens Advice Rhondda Cynon Taff - Mountain Ash

Citizens Advice Rhondda Cynon Taff: Un servicio de asistencia para la comunidad

Con sede en Knight St, Mountain Ash CF45 3EY, Reino Unido, Citizens Advice Rhondda Cynon Taff es una organización sin fines de lucro que ofrece asistencia a individuos y familias en la comunidad de Rhondda Cynon Taff.

Historia y objetivos

Esta organización ha estado trabajando durante décadas para brindar apoyo y orientación a los miembros de la comunidad que enfrentan desafíos en áreas como la deuda, el empleo, la vivienda y la salud.

Los objetivos de Citizens Advice Rhondda Cynon Taff son proporcionar ayuda y recursos para ayudar a las personas a mejorar su calidad de vida y alcanzar la independencia.

Especialidades

Algunas de las especialidades de esta organización incluyen:

• Asesoramiento sobre la deuda y la finanza
• Asistencia en el empleo y la formación
• Apoyo en la vivienda y el alquiler
• Asesoramiento sobre la salud y el bienestar

Dirección y contacto

Dirección:

Knight St, Mountain Ash CF45 3EY, Reino Unido

Teléfono:

1443409284

Website: carct.org.uk

Características

Esta organización es:

• Accesible para personas con silla de ruedas
• Accogedora de personas LGBTQ+
• Segura para personas transgénero

Opiniones

Según las opiniones de los usuarios, Citizens Advice Rhondda Cynon Taff ha recibido una calificación promedio de 4,3/5 en Google My Business.

Los usuarios elogian a la organización por su ayuda y apoyo, así como por la accesibilidad y la amabilidad de sus personal.

Otras características

Algunas de las características que destacan de esta organización son:

• Una amplia gama de recursos y servicios
• Un equipo de profesionales experimentados y apasionados
• Un ambiente acogedor y acogedor

👍 Reviews of Citizens Advice Rhondda Cynon Taff

Jacklyn H.

5/5

All these people moaning about CAB services I honestly think you need to realise that
A) 90% are Volunteers giving up their time for free.
B) The amount of course and e-learning you have to undertake to volunteer is extremely lengthy and indepth and that's before even being placed in a duty to learn the rest. I'm sure if you can do better you should apply yourself.

Matthew T.

5/5

Excellent, so helpful and really reassuring.

Darren L.

1/5

The member of staff that dealt with my mum's enquiry regarding a letter she received out of the blue from the Work & Pensions department was accusatory, stating this was about public funds. The inference being you should not have help, you have done wrong and should face the consequences. This being borne out by the 'advice' that it was up to my mum whether she should have a solicitor.
This is totally unacceptable. A member of the public should expect to receive confidential, non-judgemental, impartial advice and support from the Bureau not further anguish, distress and humiliation. In light of the recent Post Office scandal, I would have thought there would be more awareness and sensitivity when a member of the public receives a letter from a department of the state making accusations. Sadly, a very similar message was received from the individual she spoke to at the Pontypridd office. Unfortunately, it appears lessons have not been learned. For this member of staff, training is obviously needed on how to deal with the public sensitively, but I would say that such lack of empathy wouldn't be a good place to start. In fact, I wish I had not suggested she contact the 'friendly' local Citizens Advice Bureau now, but I had researched this online and an article recommended they be the first port of call. Sadly, only prejudice and derogatory comments were provided in the first (and now only) interactions with 2 separate offices my mum has had with the CAB in 70 years.

roger B.

5/5

Janet the lady we saw was absolutely first class ,she was very thourogh ,polite and helpful she also made sure in her assesment by having a secondary oppinion from another member before divulging her assesment to us,so yea very well done.

daniel K.

2/5

They haven't give me a time where to go on my appointment, they said we will text me haven't heard anything so get back intouch with them next week & find out "where & time" SHOCKING 🤯?

Alison J.

5/5

Very professional people. Very knowledgeable and friendly.

Karen P.

4/5

I often support people through my work to attend the CAB, and always find them to be very helpful supporting and friendly. Today's visit to Mountain Ash was no different. Thank you for your time and advice.

Ms L. T.

5/5

very good actually,helped me with a few legal issues pleasant experience