Citizens Advice Edenbridge & Westerham - Edenbridge

Citizens Advice Edenbridge & Westerham: A Comprehensive Overview

For individuals seeking impartial and accessible guidance on a wide range of issues, Citizens Advice Edenbridge & Westerham stands as a valuable resource within the Edenbridge and Westerham area. Located at The Eden Centre, Four Elms Rd, Edenbridge TN8 6BY, United Kingdom, this local branch of the Citizens Advice Bureau provides free and confidential advice to help people resolve problems and navigate complex situations. With a strong commitment to community support and a consistently high level of service, it’s a vital organization for residents.

Location and Accessibility

The centre’s address, The Eden Centre, Four Elms Rd, Edenbridge TN8 6BY, offers convenient access for those in the surrounding towns. Notably, the facility boasts wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a clear dedication to inclusivity and ensuring that assistance is available to everyone, regardless of mobility. This commitment to accessibility is frequently highlighted in user feedback, reinforcing its reputation as a welcoming and accommodating service.

Specialties and Services

Citizens Advice Edenbridge & Westerham specializes in providing advice across a diverse spectrum of topics. Their expertise encompasses areas such as:

• Debt and Financial Issues: Assistance with budgeting, managing debt, and understanding financial rights.
• Benefits: Guidance on claiming and navigating social security benefits.
• Employment: Support with employment rights, unfair dismissal, and discrimination.
• Housing: Advice on tenancy agreements, homelessness, and housing disputes.
• Consumer Issues: Help with contracts, unfair trading practices, and product safety.
• Family Matters: Support with relationship issues, divorce, and child arrangements.

The team operates with a genuine desire to assist individuals facing challenges, often providing follow-up support and connecting them with further resources when necessary. Their responsiveness and willingness to go the extra mile is a recurring theme in positive user feedback.

Contact Information and Website

Individuals seeking assistance can readily contact Citizens Advice Edenbridge & Westerham through the following channels:

• Phone: 8082787962
• Website: citizensadvice.org.uk

The website serves as a comprehensive source of information, detailing the services offered, frequently asked questions, and links to relevant external resources. It’s a valuable tool for preliminary research and understanding the scope of support available.

User Opinions and Reputation

Citizens Advice Edenbridge & Westerham consistently receives overwhelmingly positive feedback from its clients. Currently, the organization maintains an impressive average opinion of 5/5 on Google My Business, reflecting the high regard in which it is held within the community. The reviews frequently emphasize the excellent service, the pleasant and helpful demeanor of the staff, and their willingness to provide tailored advice. Many users specifically mention the team’s proactive approach, including offering follow-up support and connecting individuals with additional assistance when needed. The dedication to providing a friendly and approachable environment contributes significantly to the positive user experience. Several users have noted the very impressive centre and the consistently helpful and friendly nature of the advisors. The emphasis on building rapport and understanding individual circumstances is a key factor in the organization’s success. It is evident that the team genuinely cares about helping people.

Further Points of Interest

Beyond its core services and accessibility features, Citizens Advice Edenbridge & Westerham operates as a charity, relying on donations and volunteer support to sustain its operations. This underscores its commitment to serving the community and providing a crucial service free of charge. The organization’s dedication to social responsibility is further reflected in its ongoing efforts to raise awareness about important issues and empower individuals to make informed decisions. The team’s ability to provide both practical advice and emotional support demonstrates a holistic approach to client care. The positive feedback consistently highlights the effectiveness of their guidance and the valuable role they play in the community.

In essence, Citizens Advice Edenbridge & Westerham offers a dependable and supportive service for anyone needing assistance navigating life’s challenges. Its convenient location, accessible facilities, and dedicated team contribute to its standing as a cornerstone of community support in the Edenbridge and Westerham area.

👍 Reviews of Citizens Advice Edenbridge & Westerham

Freda D.

5/5

Excellent service, very pleasant and helpful.

Nicole

5/5

Very helpful when I visited. My advice needed further help with ACAS and the team were extremely helpful and followed up after too. Thank you for your help.

Susan H.

5/5

Very friendly and very helpful definitely go there when I need help again.

Shaun B.

5/5

Very impressive centre. Very helpful and friendly.

Peter C.

5/5

Very helpful people

diane C.

5/5

Always very helpful

Christine W.

5/5

Darren S.

5/5