Citizens Advice Denbighshire - Rhyl - Rhyl

Citizens Advice Denbighshire - Rhyl stands as a vital resource within the community of Denbighshire, United Kingdom. It’s a dedicated charity and non-profit organization committed to providing free, impartial, and confidential advice and support to individuals and families facing a wide range of challenges. The service operates from a strategically located address at 11 Water St, Rhyl LL18 1SP, ensuring accessibility for residents of Rhyl and the surrounding areas.

About Citizens Advice Denbighshire - Rhyl

The organization’s primary mission revolves around empowering individuals to understand their rights and navigate complex situations. They achieve this through a multifaceted approach, offering assistance with matters relating to debt, employment, housing, benefits, consumer issues, and more. A cornerstone of their operation is the provision of expert guidance, helping people make informed decisions and access available resources. They actively work to combat social isolation and disadvantage, promoting financial inclusion and wellbeing.

Location and Accessibility

The Rhyl branch’s physical location at 11 Water St is thoughtfully designed for accessibility. It boasts a wheelchair-accessible entrance, reflecting a strong commitment to inclusivity. Furthermore, a wheelchair-accessible car park is available, making it easier for individuals with mobility impairments to reach the service. This dedication to accessibility underscores their belief that everyone deserves equal access to vital support. The office itself is staffed by trained volunteers and advisors who are dedicated to assisting visitors with a friendly and professional demeanor.

Specialties and Services Offered

Citizens Advice Denbighshire - Rhyl specializes in a broad spectrum of areas, including:

• Debt Advice: They provide comprehensive support to individuals struggling with debt, offering guidance on budgeting, debt management plans, and potential debt relief options.
• Employment Issues: Advice is offered on topics such as unfair dismissal, discrimination, redundancy, and employment rights.
• Housing Advice: Support is available relating to housing problems, including homelessness, rent arrears, and landlord-tenant disputes.
• Benefits Advice: They assist individuals in understanding and claiming various benefits, ensuring they receive the support they are entitled to.
• Consumer Rights: Guidance is provided on consumer rights, including faulty goods, misleading advertising, and unfair contract terms.
• Legal Issues: Basic legal information and referrals are offered on a range of legal matters.

Beyond these core services, the organization also offers assistance with immigration advice, family law matters, and other complex issues. They operate under the umbrella of Citizens Advice Wales, leveraging the expertise and resources of a wider network.

Contact Information and Resources

Individuals seeking assistance can easily connect with Citizens Advice Denbighshire - Rhyl through the following channels:

• Phone: 1745346789
• Website: cadenbighshire.co.uk

The website offers a wealth of information, including frequently asked questions, downloadable guides, and links to relevant external resources. It’s a valuable tool for self-help and further research. The online contact form provides an alternative method of inquiry for those who prefer not to call.

Feedback and Reputation

Citizens Advice Denbighshire - Rhyl enjoys a strong reputation within the community, as evidenced by its positive Google My Business reviews. Currently, the company has 71 reviews on Google My Business, with an average opinion of 4.3/5. These reviews consistently highlight the helpfulness, compassion, and expertise of the advisors. Common themes emerging from the reviews include praise for the friendly staff, the clear and concise advice provided, and the overall positive impact of the service on individuals' lives. They consistently receive feedback about the organization’s dedication to providing accessible and reliable support.

The team continually strives to improve their services based on feedback received, demonstrating a commitment to responsiveness and continuous development. Their dedication to upholding ethical standards and providing impartial advice is fundamental to their operation.

Conclusion

Citizens Advice Denbighshire - Rhyl represents a significant asset to the Denbighshire community. Its commitment to accessibility, combined with its comprehensive range of services and positive reputation, makes it a trusted and valuable resource for individuals seeking guidance and support. For anyone facing challenging circumstances or requiring information on their rights and entitlements, seeking assistance from this charitable organization is highly recommended. The accessible location and user-friendly website further enhance its appeal, ensuring that help is readily available to those in need.