Citizens Advice Chester - Chester

Address: Bluecoat Square, Upper Northgate St, Chester CH1 4EE, United Kingdom.

Website: citizensadvicecw.org.uk
Specialties: Citizens advice bureau.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 141 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Citizens Advice Chester

⏰ Open Hours of Citizens Advice Chester

Monday: 10 a.m.–2 p.m.
Tuesday: 10 a.m.–2 p.m.
Wednesday: Closed
Thursday: 10 a.m.–2 p.m.
Friday: Closed
Saturday: Closed
Sunday: Closed

About Citizens Advice Chester

Citizens Advice Chester is a local service located at Bluecoat Square, Upper Northgate St, Chester CH1 4EE, United Kingdom. This Citizens advice bureau specializes in providing free, impartial advice to individuals and families facing various challenges in their lives. It's a valuable resource for anyone in Chester seeking guidance on a range of issues.

Contact Information

For those who wish to contact Citizens Advice Chester, they can be reached via phone at the number listed on their Website: citizensadvicecw.org.uk.

Specialties and Other Points of Interest

Citizens Advice Chester offers specialties in Citizens advice bureau services. One of the notable features of this bureau is its wheelchair-accessible entrance, making it more inclusive for all clients. This attention to accessibility is just one of the many reasons why Citizens Advice Chester is highly regarded in the community.

Opinions and Average Opinion

Citizens Advice Chester has garnered 141 reviews on Google My Business, and the average opinion stands at a commendable 4.2 out of 5 stars. From the reviews available, it is evident that clients highly value the helpful advice and friendly demeanor of the staff. Comments like "The advice I was given was very helpful and hopefully it will help me out in the future with what I'm doing to do" and "Second time visiting these guys and they were very helpful and easy to speak to" highlight the positive experience clients have had.

The second review emphasizes how the staff immediately put the client at ease, providing advice and support that left them feeling significantly better. This overwhelmingly positive feedback underscores the effectiveness of the services offered by Citizens Advice Chester.

Recommendation

If you or someone you know is in need of guidance for personal, financial, or legal matters, Citizens Advice Chester in Chester is a trusted resource worthy of your attention. Their emphasis on accessibility, combined with their excellent service as reflected in the high average rating, makes them a top choice for advice services in the area.

For more information or to contact them directly, we recommend visiting their website at citizensadvicecw.org.uk. Don't hesitate to reach out to make an appointment and take advantage of their invaluable assistance. Your journey to finding solutions starts here.

👍 Reviews of Citizens Advice Chester

Mark P.

5/5

The advice I was given was very helpful and hopefully it will help me out in the future with what I'm doing to do.

Chris U.

5/5

Second time visiting these guys and were very helpful and easy to speak too.

joy U.

5/5

I needed advice, it was a important appointment for me. I was put at ease immediately and advised and helped, my mind was put at rest and came away feeling so much better. Highly reccomend.

Karl C.

3/5

Citizens Advice is ok, but their information is behind the times (avoid their 'leaflet' information) and quite often run by volunteers. I know from first-hand experience in terms of 'employment law', that the information provided by my local Citizens Advice is very inaccurate or dated. Personally, even though I could not afford to hire a solicitor or lawyer, I found that researching this subject matter through an online search website, much more accurate and you can find out your rights are and how to go about what action needs to be taken.

Alan D.

5/5

Absolutely fantastic service,nicky who assisted us was extremely helpful

Lynn M.

1/5

No response after an hour on landline.

Ben D.

3/5

Building is listed so finding the entrance can seem confusing as can the inside layout once inside. And although there is a lift, the hallway and rooms are far from idea so l would hesitate to describe either the building itself as ideal for visible or invisible disability nor the the volunteer staff being disability aware.
Note; at peak times it can be really busy and so feel extra cramped + In being reliant on hard-pressed volunteers, the service level can vary ~ as can the waiting times.

Matt C.

4/5

My 1st visit was very disappointing, the staff member had no clue! 2nd visit, the door was locked and i couldn't get in! 3rd visit better, I have 1+hr wait, someone who arrived after me was seen first, but the staff were helpful. All my subsequent visits have been very helpful, the key seems to be to get one of the professional advisors. So I've upgraded my review to 4 star from 2 star.