Citizens Advice Basildon - Basildon

Citizens Advice Basildon

Basildon Centre, The, Basildon SS14 1DL, United Kingdom.

Phone: 8082787877.

Website: citizensadvicesouthessex.org.

Specialties

Charity.

Other points of interest

Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions

This company has 18 reviews on Google My Business.

Average opinion: 3.7/5.

Characteristics

Some users have praised the organization for its excellent service, stating that the staff are very professional and helpful. They have also received compliments for their ability to signpost clients to other organizations that may be able to provide further assistance when they are unable to help themselves.

However, some users have noted that the facilities can be a bit outdated, with the toilets being out of service on certain occasions. This has been a significant drawback for some clients, with one user suggesting that the organization should invest in upgrading their facilities to better meet the needs of their clients.

Services

Basildon Citizens Advice provides a range of services to help individuals and families in the local community. These services include advice on benefits, debt, employment, housing, and more. The organization is committed to providing free, independent, and impartial advice, and their staff are trained to listen and provide support to those who need it.

Location

The organization is located at Basildon Centre, The, Basildon SS14 1DL, United Kingdom. The building is wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Getting There

There is no information available on public transportation options to this location. However, the nearest train station is Basildon Railway Station, which is approximately a 10-minute walk from the center.

👍 Reviews of Citizens Advice Basildon

Igor C.

1/5

Tried to contact them for over a week now, but nobody picked up the phone and the webchat is always busy so completely useless service. They only work 3 times a week for 3 hours... Pointless and a waste of time.

Mark C.

5/5

Fantastic service even if they are in high demand if they can help they will and if they can't they will signpost to those who might be able to.

Steve F.

5/5

Very professional and helped me out very well.
Down point was toilets were out of service only to be offered use the pub Just get them fixed

Daryl R.

1/5

0 star never pick up the phone and the chat online don't work keeps putting you through to the wrong people

ALIEN I.

4/5

Very helpful and understanding staff with advice and guidance at a time of need🙏

Olayemi O.

4/5

Professional staff and good customer service.

Nigel F.

4/5

Needs a jolly up inside but has what you need !

Beverly C.

1/5

No option for a complaint that i need advice on