Charminster Garage - Dorchester

Charminster Garage: A Reliable Automotive Service Provider

Charminster Garage is a well-established and respected auto repair shop located in Dorchester, Dorset. Situated at Unit 1 Charminster Farm Ind Estate, Wanchard Ln, Charminster, Dorchester DT2 9RP, United Kingdom, the garage offers a comprehensive range of services to meet the automotive needs of local residents and businesses. With a dedicated team and a commitment to quality, Charminster Garage has cultivated a strong reputation within the community. The phone number is 1305268858, and their website, charminstergarage.co.uk, provides further details and allows for online appointment scheduling.

Location and Accessibility: The garage’s address places it within a well-regarded industrial estate, ensuring convenient access for customers. Notably, Charminster Garage offers a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all patrons. Appointments are strongly recommended to ensure efficient service and minimize wait times, reflecting a dedication to customer satisfaction.

Services Offered: Charminster Garage specializes in a broad spectrum of automotive services. These include, but are not limited to, vehicle inspections, routine maintenance such as MOT testing and servicing, and comprehensive repair work. Customers can rely on the garage’s expertise for addressing a wide array of mechanical and electrical issues. The team’s proficiency extends to diagnostics, allowing for accurate identification of problems and effective solutions. Furthermore, the garage accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility and convenience for clients.

Customer Feedback and Reputation: The company has garnered consistently positive feedback within its customer base, evidenced by 37 reviews on Google My Business. The average opinion is a remarkable 4.7 out of 5, highlighting a high level of customer satisfaction. This consistent positive feedback suggests a strong commitment to customer service, transparency, and quality workmanship. Many customers appreciate the garage’s honesty and willingness to go the extra mile to ensure their satisfaction. Several reviews emphasize the friendly and approachable nature of the team, contributing to a positive and comfortable customer experience.

Operational Details and Recommendations: Several customer experiences point to the garage's adaptability and responsiveness. One instance involved a customer requesting an early afternoon pickup for a vehicle, despite not explicitly stating this during the booking process. The garage efficiently accommodated this request, demonstrating a commitment to fulfilling customer needs and providing flexible service. This flexibility and willingness to assist are recurring themes in customer feedback. It is advisable to book appointments in advance, particularly during peak periods, to guarantee timely service.

Key Features and Benefits

• Comprehensive Automotive Services: Covering a wide range of repairs and maintenance needs.
• Experienced Technicians: A skilled team dedicated to quality workmanship.
• Customer-Focused Approach: Prioritizing customer satisfaction and clear communication.
• Convenient Location: Situated within a well-established industrial estate for easy access.
• Accessibility Features: A wheelchair-accessible car park ensures inclusivity.
• Multiple Payment Options: Accepting credit cards, debit cards, and NFC mobile payments.

Contact Information

Address: Unit 1 Charminster Farm Ind Estate, Wanchard Ln, Charminster, Dorchester DT2 9RP, United Kingdom

Phone: 1305268858

Website: charminstergarage.co.uk

Google My Business Reviews: 37 reviews with an average rating of 4.7/5

Important Note: While the garage prides itself on its honesty and fair pricing, customers are always encouraged to clarify specific costs and timelines before commencing any work.

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👍 Reviews of Charminster Garage

Limpet 7.

5/5

Great local garage. Had a few cars MOT’d here now as well as a couple of repairs and they’re always up front, honest and fair, and on one occasion went out of their way to try and save me a few quid. Nice people to deal with as well. Highly recommended.

brigitte F.

5/5

MOT, Service 👌- great customer service. Good garage imo and certainly in 'my books' should my car need any attention before next MOT.
Dropped car off first thing, however had not made it clear when booking, that I needed the car early afternoon.
They fit it. I praise their flexibility and wish to help. Nice team.

Mike C.

5/5

Amazing workmanship for MOT and service. Had an issue and it was resolved very professionally by Nick, who clearly explain the issue. Very honest service. Nick is a true asset to this local garage and community. Highly recommended thank you.

G H.

5/5

Have had my Renault Van 8 months and it needed Comprehensive Service with its MOT for my piece of mind. I found the team Honest & Knowledgeable. They were happy to advice and I found their charges very reasonable. I would highly recommend this team as a garage you can Trust.

Jay W.

1/5

I phoned this place to get a water leak fixed the woman on the phone said come right away so I left with in 10 mins. When I arrived I went to reception and a little scruffy mungral dog nearly bite me and grandad there needs to go to collage to learn basic customer service skills. I was told by the woman to take my van right into the lift but grandad there said i had to wait. I rate this place not even a 1 all the workers also had so much dirt on there face and hands it was caked in and looked like it had been there a good month.

Nikki P.

5/5

Thank you once again to the team at Charminster Garage.
A last-minute cancellation meant I was able to drop my car off for its annual MOT and all was completed that same day.
Polite and courteous staff. Very efficient and local! Thank you

Tim D.

5/5

Nick and his team have serviced and repaired both modern and classic cars for me. The quality of work and their communication with me is exemplary. You will not find a better, more trustworthy team.

Jane S.

5/5

Friendly, reasonable prices, a courtesy car is usually available if given a few days notice. Pleased with the work they've done.