Care Control Systems Ltd. - Tavistock

Icecold_sam S.

Exceptional Care Control System – Highly Recommended!

At Realcare Health Services, specializing in complex care packages, homecare, and home nursing services throughout England, this Care Control System has revolutionized how we operate. It’s packed with features that are both practical and innovative, making it a must-have for any care provider.

The custom monitoring allows for personalized care tracking, while the risk assessment templates (with options to add your own) are incredibly helpful. The EMAR chart not only ensures accurate medication management but also allows you to expand the medication database as needed.

Key features include a daily equipment checklist that keeps staff updated on equipment status and replacements, ensuring seamless shift transitions. The system also allows for locking specific service users to staff members or assigning multiple service users through the management tools, giving managers full control over care delivery. The map feature and time-tracking capabilities improve accountability by showing when staff access care plan information. Detailed sign-in and sign-out reports make attendance and time management easy to track, while additional reports for medication monitoring and analysis provide deeper insights for better care management.

The rota management system simplifies scheduling, and real-time updates enhance communication across teams. The training academy software equips staff with the knowledge to use the system effectively, making onboarding and continued learning smooth. Supervision is now more efficient with the ability to deliver sessions directly through the system, allowing staff to complete them via the mobile app.

Despite offering a comprehensive range of features—such as reports for medication, monitoring analysis, and more—the system is incredibly affordable, making it accessible without compromising quality.

The team deserves recognition for their commitment to improving user experience. They’re open to feature requests and feedback, constantly evolving the platform to meet needs. Their 24/5 live chat support is always prompt and helpful.

Realcare Health Services highly recommends this care control system. It’s a game-changer for improving efficiency, communication, and care quality—all at an affordable price!

ck C.

Excellent care platform with lots of support from a dedicated team. The team will give advise and tutorials to suit the needs of your service. The systems are user friendly, easy to navigate and are cost effective in terms of recording and reporting.

Peter M.

Not only is the software invaluable, but the Care Control team are incredibly supportive.
During our setting up period, we were supported with installation and hardware requirements, and the training is in-depth, home-specific and got us eager to use the system.
The software is easy to use and I cannot stress the value of staff being able to view live information without having to go back to the office. It's also very useful to be able to see which tasks have been completed and which are still to be done.
The Alert system is fantastic. As management, it's very helpful to be aware of incidents that occur within the home while I'm not there!
We cannot fault our experience with this company and are enthusiastic to see what the future holds!

Jordan S.

Care Control's system is easily accessible and loved by all our staff. As someone who knows a little about technology it was interesting to see how colleagues would find the system and how many questions I may be asked (as a 22 year old!) but was pleasantly surprised to find how easy the system was to use when it became accessible at our home. Coupled with the system and amazing training exercises, the preloaded android phones bring a "purpose-built" feel to the experience. I have always been a patriot of paper systems or "the good old fashioned way" but am happy to report that Care Control has bought an easy transition onto an electric system and has made me favour it in most aspects. Happily recommended.

Shelley P.

Care control is an efficient and easy way to record and store information digitally that is accessible to all people involved.
It is well presented visually and acts at a fast speed.
No issues at all using this system.

Kezia B.

Our company has been using this system for about a year, i find it really simple and quick to use. I can access all of my clients notes in one place really easily, which is great if i am running from one house to the next. I like that we arent using loads of paper at the office, everythings kept organised and I can even use it on my phone if the wifi at the office is down.

kerrie B.

I came from using paper and both myself and staff have been very relieved at how user friendly it is!! It’s so easy to record on the go, all information easy to find and my reports generated for me ! I’ve also been able to create my own risk assessments. The care control team are a really friendly bunch and always there to help this is a really person centred company.

Kelly O.

The app is easy to use, it saves writing, and has all the prompts ready for you. This has made my job easier, which allows me to spend more time with the client.