Buss Murton Law - Tunbridge Wells

A J.

Our recent experience with Muss Burton Law - specifically with Gail Anthony and her team managing the conveyancing for our private property sale - has been incredibly positive.

We’ve been through conveyancing for purchases and sales with different firms before, and have had pretty awful experiences. These are including and not limited to having our file given to numerous different solicitors like it’s a game of pass the parcel, lack of updates, being effectively non contactable, and a lack of transparency.

Working with Gail, thankfully, was a ‘night and day’ difference to our previous difficulties.

Gail is fast (and I mean really fast, but yet still thorough), efficient and helpful. Clearly she has a lot of experience and really knows what she is doing, but beyond this, she provides an outstanding customer experience. It often felt like Gail was only working on our case (of course, we know that’s not true!!).

No ball dropping, confusion or unnecessary delays from her side - just seamless, on-time delivery, and for that we are so grateful and cannot recommend her enough.

We will certainly seek to engage her again in the future. Thank you Gail and team. It was a pleasure to work with you.

Annie

Upon instructing Buss Murton Law to help with probate I have felt they have shown professionalism, empathy and have made me feel like i am not alone at this most distressing time. They have been encouraging in the steps they have taken. I must thank Richard McCulloch especially for his professional dedication in this case and i have been made to feel that I have not been alone in this matter.

Fergus R.

I Spoke to Alex today and he was super helpful and understanding of my situation. Will definitely be going back to Buss Murton if I ever need legal help in the future! Thoroughly recommend!

Echo D.

I have instructed Richard McCulloch to apply for an eviction order for my rental property ,where tenant failed to vacate. Richard had achieved an order on first hearing and had been very meticulous in his work.Also he offered an outstanding support to keep me updated on regular basis on the progress of work.Absolutely awesome team of great solicitors!Thank you !

Michael W.

As estate agents, we deal with a huge amount of conveyancers. Very few are as responsive as Karen White and her glorious assistant Carol. She is extremely attentive, honest and will always take the time to pick up the phone rather than hiding behind a keyboard. Keep up the good work and I look forward to many more sales in the future.

Matt B.

I met with Melanie den Brinker today for advice and help with my divorce papers. She has a great relaxed and understanding approach at what could be a difficult time, and yes that first 30 minutes is free. The time is also not dragged out just so they can charge you more. Very refreshing and highly recommended.

Richard W.

I am writing this review in response to the negative review left earlier by Simon Brown. As Helen’s client for this specific transaction, I fell a little better placed to comment on her performance than Simon, who himself admits his interaction with her was limited to one short phone call.

I have engaged Buss Murton many times both professionally to assist with matters for my business and privately, as in this case. Each and every time their service has been timely, thorough, efficient and painless and it has been a pleasure to speak with their staff. Helen has upheld those high standards throughout this process and I would have no hesitation in recommending her, or engaging her again. She has been courteous, responsive and attentive throughout.

Clearly, Simon was frustrated that when he aggressively pressed for details of my instructions to her, Helen stood firm and would not pass on any details without my consent. As the client, I am delighted in her stance and would feel a distinct lack of confidence in any solicitor who would release any information to someone they had never spoken with before! Incidentally, despite Simon chasing us, our end of the chain was ready to exchange on time and it was their end which missed the deadline! Telling…..

TheGafferJosh

Bought a property at auction and needed a solicitor to complete. Buss Murton were brilliant from start to finish, Dal & Sharon were completely transparent and easy to get a hold of at any moment. Top quality service.