Burnetts Solicitors (Newcastle) - Newcastle upon Tyne

Gary W.

After a nasty industrial accident, I contacted Burnetts. The outcome of my case exceeded my expectations. Thanks to the expertise and dedication of Burnetts Mick Laffey, and his assistants Ruby Jones and Amy Lamb, I received a settlement that adequately compensated me for my injuries and losses. The entire process only took 11 months and I must express my sincere gratitude. I wholeheartedly recommend Burnetts to anyone seeking legal representation for a personal injury claim. Their professionalism, expertise, and commitment to client satisfaction are truly exceptional.

Chris M.

I highly recommend Burnetts following their exceptional handling of my case. Their communication was clear and timely throughout the process, with all matters addressed promptly. They demonstrated deep legal expertise while explaining complex issues in understandable terms. The matter was resolved efficiently, achieving excellent results while maintaining the highest professional standards. Their pragmatic approach and attention to detail inspired confidence. I would not hesitate to use their services again or recommend them to others.

Hayley N.

After being told by another company that I didn't have a clinical negligence case, I was given details of Brunettes. I was nervous. Michelle spoke with me on the phone, and put me at ease straight away. It was a very emotional time for me and Michelle was absolutely amazing. She was compassionate sympathetic and very patient. Michelle and Charlotte were incredible throughout. My case was very difficult at times, but both ladies got me through it and won my case. They worked incredibly hard.I am so grateful. I felt that they journeyed my every emotional with me. This helped so much. They cared and I can't recommend them enough.

John B.

Despite the accolades awarded to Burnetts Solicitors in The Legal 500 UK 2022, my experience falls short of the expectations set by their commendations in sectors like Commercial Property and Medical Negligence. I engaged them for the sensitive task of drafting my Will, anticipating the expertise and clear communication they're reputed for. Unfortunately, I was met with a concerning conflict of interest, breach of fiduciary duty, lacklustre communication, and an apparent disregard for my situation.

Burnetts might be recognized for their legal proficiency, but my encounter points to a serious need for improvement in ethical practices and genuine client support. The firm's lauded achievements offer little consolation to clients like myself, who have faced disappointing realities behind the scenes. I advise potential clients to carefully consider this disparity before choosing Burnetts Solicitors LLP.

Maggie H.

My case with Burnetts has been a excellent experience.
I have felt fully informed, involved and supported throughout the duration of my case.
The professional way in which Michelle managed my case was exemplary.
I would highly recommend Burnetts to anyone who wishes to pursue any medical negligence claim.
In addition I have received an excellent service from all of the staff members involved.

Annelies S.

Extraordinary attention to the detail of my case - I felt my case was important to them despite it not being a case that would bring in much revenue for them. I was treated with respect and kindness and the wealth of knowledge and experience Paul Brown showed in terms of traumatic brain injury cases was extremely impressive. I recommend them unreservedly.

Brogan T.

Great service from Sara Devennie and her team. I needed assistance at short notice and they made time for me. Very professional and friendly. I will definitely work with Sara and her team in the future.

Brian S.

Keep well clear not professional at all they need struck off in my opinion