Biffa Waste Management Caerphilly - Hengoed

Address: Unit 3 Willow Rise, Penpedairheol, Hengoed CF82 7TR, United Kingdom.
Phone: 800307307.
Website: biffa.co.uk
Specialties: Waste management service, Garbage collection service.
Other points of interest: On-site services.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 1/5.

📌 Location of Biffa Waste Management Caerphilly

Biffa Waste Management Caerphilly Unit 3 Willow Rise, Penpedairheol, Hengoed CF82 7TR, United Kingdom

⏰ Open Hours of Biffa Waste Management Caerphilly

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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Biffa Waste Management Caerphilly: A Comprehensive Overview

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For businesses operating in the Hengoed area and beyond, Biffa Waste Management Caerphilly presents a noteworthy service provider specializing in comprehensive waste management solutions. Located at Unit 3 Willow Rise, Penpedairheol, Hengoed CF82 7TR, United Kingdom, this established company offers a range of services designed to streamline waste disposal and contribute to environmentally responsible practices. Individuals and organizations seeking reliable and efficient garbage collection can find valuable information regarding Biffa’s offerings, including their commitment to on-site services and a readily accessible contact method through their phone number: 800307307. Potential clients can also explore their full service portfolio and detailed company information on their website: biffa.co.uk. Currently, the company boasts 9 reviews on Google My Business, providing a preliminary insight into customer experiences. However, the average opinion currently stands at 1/5, which warrants careful consideration when evaluating their suitability for a particular business’s needs.

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Key Features and Services

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Biffa Waste Management Caerphilly primarily focuses on two core areas: waste management and garbage collection. They cater specifically to small businesses, understanding the unique waste disposal challenges they face. Here’s a breakdown of their key capabilities:

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  • Waste Collection Services: They offer regular scheduled collections tailored to the volume and type of waste generated by the client. This includes general waste, recycling, and potentially specialized waste streams depending on the client’s requirements.
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  • On-Site Services: A significant advantage of working with Biffa is their provision of on-site services. This typically involves providing bins, containers, and ongoing support for waste segregation and management within the client’s premises.
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  • Compliance and Regulations: Biffa operates within strict regulatory frameworks, ensuring that all waste disposal practices adhere to environmental standards and local legislation.
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  • Flexible Solutions: Recognizing that businesses have diverse waste management needs, Biffa aims to provide adaptable solutions, potentially including customized collection schedules and container sizes.
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Location and Accessibility

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The company’s physical location at Unit 3 Willow Rise, Penpedairheol, Hengoed CF82 7TR offers strategic accessibility to businesses within the surrounding area. This proximity facilitates efficient collection and reduces transportation costs. The phone number 800307307 provides a direct line for inquiries, scheduling appointments, and discussing specific waste management requirements. The website, accessible via biffa.co.uk, offers extensive details about the company’s services, contact information, and frequently asked questions. The company’s website also provides resources on how to manage waste effectively, promoting sustainable practices.

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Customer Feedback and Considerations

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As noted previously, Biffa Waste Management Caerphilly currently has a concerning average opinion of 1/5 based on Google My Business reviews. This negative feedback necessitates a thorough investigation into the reasons behind these experiences. It’s crucial for potential clients to read through the individual reviews to understand the specific issues raised – are they related to collection frequency, customer service, bin maintenance, or billing discrepancies While the low average score is a significant red flag, it does not necessarily reflect the overall quality of the service provided by the company as a whole. Further investigation and direct communication with the company are strongly recommended before making a decision. It's important to note that reviewing several sources of information, including independent reviews and industry reports, can offer a more balanced perspective.

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Recommended Information for Prospective Clients

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When considering Biffa Waste Management Caerphilly, the following information is highly recommended for prospective clients:

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  • Contact Biffa Directly: Reach out via phone 800307307 to discuss your specific waste management needs and request a personalized quote.
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  • Review Online Reviews: Consult Google My Business and other reputable review platforms to gain a comprehensive understanding of customer experiences.
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  • Visit the Website: Explore biffa.co.uk for detailed information on services, pricing, and company policies.
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  • Clarify Collection Schedules and Container Sizes: Ensure that the proposed collection schedule and container sizes align with your business’s waste generation volume.
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  • Inquire About Compliance and Regulations: Confirm that Biffa adheres to all relevant environmental regulations and licensing requirements.
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Ultimately, while the current customer feedback requires careful consideration, Biffa Waste Management Caerphilly represents a potential solution for businesses seeking professional and reliable waste management services. Thorough due diligence and direct communication are essential steps in determining whether this company aligns with your specific requirements and expectations.

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"summary": "Biffa Waste Management Caerphilly offers waste and garbage collection services to small businesses, but currently has a low average customer rating requiring careful investigation before engagement.",
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👍 Reviews of Biffa Waste Management Caerphilly

Biffa Waste Management Caerphilly - Hengoed
Georgia E.
1/5

Absolute joke of a company, so incompetent it's almost laughable!! Have to call every week as they miss collections despite knowing our site access times. Very easy to see why they have a one star rating!! Never get the promised call back or a response to complaint emails. Wish I could run our company and get away with it the way they do! We are now seeking legal action and reporting to trading standards for breach of contract. AVOID BIFFA AT ALL COSTS!!!

Biffa Waste Management Caerphilly - Hengoed
Rhys G.
1/5

Terrible service! We have had a recycling bin for our business for the last 3 weeks, they missed their collection over a week ago. We have emailed and they completely blank you.

We have had nobody call us or any other correspondence whatsoever.

We will be cancelling under breach of contract and won’t be paying any invoice since we have had to remove the waste ourself and dispose of via another company!

The cheek of them, they have already sent us 2 invoices for services they haven’t delivered!!

We are now stuck with a bin full of recycling and paying extra charges to another firm to remove the excess for us.

Honestly if you are considering using these jokers then do yourself a favour and save the hassle.

Biffa Waste Management Caerphilly - Hengoed
joel V.
1/5

Rubbish idiots they’re driver collecting from the ty porth nursing home has his reverse alarm on at 05:15 every morning disturbing resident he has been notified about this but claims it can’t be switched of meaning his vehicle is not dvsa compliant and also breaking the Highway Code rules the dvsa will be informed 👍

Biffa Waste Management Caerphilly - Hengoed
JO S.
1/5

Yet again another missed collection. We close at 6pm, somehow the driver decided that he would collect at 8:02pm for a change.

The 'mybiffa' website is useless, no one ever comes back to you!

Biffa Waste Management Caerphilly - Hengoed
Andreas G.
1/5

I just watched a video on how this company treats a member of the public, and I can't believe they get to work with attitudes like that. Absolute disgrace!

Biffa Waste Management Caerphilly - Hengoed
Natasha L.
1/5

Biffa Waste Management Caerphilly - Hengoed
Cemal A.
1/5

Biffa Waste Management Caerphilly - Hengoed
Savas A.
1/5

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