Bespoke Law Services - Haywards Heath

Address: burns house, Haywards Heath RH16 1PG, United Kingdom.
Phone: 3453732030.
Website: bespokelawservices.co.uk
Specialties: Legal services.

Opinions: This company has 207 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Bespoke Law Services

Bespoke Law Services burns house, Haywards Heath RH16 1PG, United Kingdom

⏰ Open Hours of Bespoke Law Services

  • Monday: 9 AM–5:30 PM
  • Tuesday: 9 AM–5:30 PM
  • Wednesday: 9 AM–5:30 PM
  • Thursday: 9 AM–5:30 PM
  • Friday: 9 AM–5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Bespoke Law Services is a reputable legal firm located at Burns House, Haywards Heath RH16 1PG, United Kingdom. The firm can be contacted via phone at 3453732030 or through their website at bespokelawservices.co.uk. This company specializes in providing a wide range of legal services to its clients, making them a trusted partner for any legal needs.

With a focus on personalized attention and tailored legal guidance, Bespoke Law Services has earned a solid reputation in the industry. Their dedication to their clients is evident in their 3.4/5 average opinion rating, based on 207 reviews on Google My Business. This demonstrates the firm's commitment to delivering exceptional service and achieving successful outcomes for its clients.

The firm's expertise spans various legal fields, ensuring that clients receive comprehensive assistance for all their legal requirements. Their specialization in legal services, combined with their strong track record, makes them a reliable choice for those in need of legal support.

For individuals or businesses seeking a dedicated legal partner, Bespoke Law Services offers the perfect solution. Their knowledgeable team, commitment to client satisfaction, and strong reputation make them a standout choice in the legal industry. We highly recommend contacting Bespoke Law Services through their website or by phone to discuss your specific legal needs and discover how they can assist you in achieving the best possible results.

👍 Reviews of Bespoke Law Services

Bespoke Law Services - Haywards Heath
Ellie S.
1/5

We instructed Bespoke Law Services to manage through our house sale and communication has been shocking. We're still awaiting an update and our case is constantly being passed from person to person then we hear nothing for weeks. They seem to be better at responding to their reviews than their actual customer cases.

Bespoke Law Services - Haywards Heath
Ian C.
5/5

Brilliant service from beginning to end.

We’re super happy with the service we received from Bespoke Law Services. They were very responsive, friendly and professional, and provided excellent advice whenever we needed it. We had a protracted selling and buying process due to buyers dropping out at the last minute - twice! But Bespoke Law Service remained steadfast and reassuring through almost a year of working on our move. Highly recommended, without any hesitation.

Bespoke Law Services - Haywards Heath
Charlie
5/5

Joe and Sam provided excellent communication throughout the transaction. Responding swiftly to any query sent. I was given full email chains of discussions with sellers solicitors and was very impressed by Joe's knowledge and tenacity to make sure that any issues he identified were addressed. Even when the seller's solicitors tried to suggest this wasn't necessary. I saw from these chains clear understanding of the legal necessities of what he was asking which gave me so much confidence in what he was doing. I'm also incredibly impressed by the time frame of the transaction and believe it could have been done sooner if the seller solicitor had been a bit more efficient. I would highly recommend Joe and Sam to anyone looking to purchase or sell a property.

Bespoke Law Services - Haywards Heath
Rhiannon F.
5/5

Absolutely fantastic experience with Bespoke Law Services. I had Sophie and Rebecca looking after the sale/purchase and they really did everything they could to make it go smoothly. The solicitor on the other side caused a lot of delays but they were consistently contacting to make it move quicker. They replied to all my emails within 24 hours, most of the time it would be on the same day. They explained everything to me and kept me updated. Was very happy with the service they offered considering it was frustrating sale (not their fault) at times. Would highly recommend.

Bespoke Law Services - Haywards Heath
Amy
1/5

Avoid, avoid, avoid

I was personally recommended this firm and so ignored all the negative reviews which was a huge mistake. They made my experience as a first time buyer incredibly stressful and I almost lost the purchase due to their incompetency. I had 3 conveyancers throughout the process and none seemed to have had any sort of handover, meaning paperwork was not completed or sent over in time. On the final day for my mortgage to be applied for I had to contact the firm to remind them to do this as they had forgotten, due to a new conveyancer taking over between exchange and completion. They failed to apply for my Help to Buy ISA and tried to fob me off with a lie that I was not eligible, despite me providing proof that I was. It was only after raising a formal complaint and reporting the company that they paid me the money they had lost. The only good thing about the process was they gave me some compensation due to the appalling service I received.

Bespoke Law Services - Haywards Heath
Lisa H.
5/5

I've just completed on a house purchase with the help of Lillian Fisher. She's been tremendously helpful and professional through the whole process.

If we hadn't been in a chain, she'd have had it all wrapped up in 7 weeks total. I genuinely couldn't be more delighted with her help.

Apart from the fact I'm never moving again, I'd definitely use Bespoke again!

Bespoke Law Services - Haywards Heath
Junfang S.
5/5

I recently purchased a property with the assistance of Chloe Macfarlane, and I cannot thank her enough for her professionalism throughout the entire process. Chloe was always quick to respond to my emails and consistently available whenever I needed advice or guidance. Even during challenging moments, Chloe was persistent in following up with the other party, which gave me confidence that the purchase would proceed smoothly. I am truly grateful to have had Chloe as my solicitor and couldn’t have asked for a better experience.

Bespoke Law Services - Haywards Heath
Susie G.
1/5

Appallingly incompetent.

UPDATE 02/01/25: I am still being pursued by the freeholder for payment of a service charge on a property I no longer own. It states that its legal department has still not received a notice of assignment from BLS. My solicitors have chased several times but received no response. Simply unacceptable.

UPDATE: 18/11/24. I have not received a response to the complaint I sent by email on 14/11/24 to the Ops Director, William Dalton, even though the firm's website states that it will respond within 24 hours. BLS has, however, responded on this forum and requested that I remove my review because it's 'off topic'. In my opinion this shows how little the firm cares about the consequences of its actions (in my case being held liable for service charges on a property I no longer own, and threatened with debt collectors).

ORIGINAL REVIEW - POSTED 14/11/24
I was unlucky enough to sell my property to someone who used Bespoke Law as conveyancers. The process was painful and took much longer than it should have - my solicitors were dealing with a revolving cast of incompetent 'conveyancers', encountering a different person each time, and had to repeatedly re-explain themselves and re-send documents to people who didn't seem to know anything about the background of the matter. Once the sale finally completed, Bespoke was legally obliged to 1. pay my portion of the annual service charge to the freeholder (I had transferred this money as part of the sale) and 2. complete a notice of assignment with the property's freeholder to transfer the service account across to the new leaseholder. It did neither. As a result of the firm's incompetence I am now being pursued for payment of a service charge on a property I no longer own. I have even been threatened with debt collectors. My solicitors have chased Bespoke Law a number of times but have not received a response. This is quite simply unacceptable.

I have made an official complaint by email to the Operations Director, and as soon as I know the name of the solicitor handing this shambles of a transaction I plan on making an official complaint to the Solicitors Regulation Authority.

Buyer beware!

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