Almy & Thomas Ltd - Torquay

Rhonny M.

Myself and my partner recently bought a house and used Almy and Thomas to progress this.

We had Jenny Plumb and she was very efficient and left no stone unturned when it came to the checks and ensuring everything was in order.

There was pressure from the chain to progress the sale quickly and Jenny did everything she could to ensure that this went through as quickly and smoothly as possible.

Would definitely recommend to anyone requiring legal services and will use again in the future should we need to.

Elise P.

We have recently used Almy and Thomas to purchase our first home and I can’t recommend enough! We were so lucky to have Jenny as our Conveyancer. Jenny was amazing at giving us updates and helping run us through the process from start to finish. She was so reassuring and helped us get through the process quickly.

Thank you Jenny!

Alex B.

Almy and Thomas completed the sale of my house and the purchase of my new house.

Jenny Plumb did all the conveyancing on both purchase and sale. She was brilliant throughout the whole process.

Her communication, friendly manner and overall speed was second to non. Great service!

Fantastic company would thoroughly recommend.

Samantha N.

Lyn and Kirsty are an absolute pleasure to deal with very pragmatic and proactive, absolutely great service. Thank you

Ancy A.

I recently used Thomas and Almy's conveyancing team for a residential property purchase. Lin and team dealt with me in a professional way and showed patience and understanding during my many enquiries. Everything went incredibly smoothly, and we were able to get weekly updates and Lin's team was amazing at communicating during each stages. It was fast and efficient, in our circumstances. Thank you Lin,Jenny,Chris and Sheena for your service.

Scarlett B.

Edit in response to their reply - I have complained multiple times to Lin Cane when things have come to light since the transaction completed. Obviously my file is not up to date - another example of how you haven’t managed my case very well. Funnily enough I copied you into an email on 20/02/2023 expressing how dissatisfied I was with the service and called you out directly asking for an explanation - not a single word back from you. Please do not attempt to diminish my poor experience with your company - you have failed to act in my best interest and take no accountability. During the transaction, I expected you to bring matters to my attention (such as retaining funds or the fact my ground rent isn’t capped) but you never did, hence having to come back to you various times. If you were truly sorry you’d look into the pending complaint sitting in Lin’s inbox from 11/07/24 that’s been ignored, and take responsibility that you’ve let me down. I’ve given you plenty of opportunities to put things right and haven’t publicly aired my experience until now. You should know better and should do better for your clients!

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Awful company - if I could give zero stars I would. I can list everything wrong with this business but I don’t think they’d care enough to take it in. Very backwards way of operating and most definitely did not have my best interests in mind throughout my sale and purchase in 2023. I’ve given them multiple opportunities to make up for their mistakes, hence not reviewing until now, but they’re so bitter! As the experts, I shouldn’t have to keep you in check regarding retaining funds (which you eventually sorted) and clauses in my lease (which you’ve chosen to ignore) but here we are. I fully expect a snarky response to this review which will show their true colours. Avoid and find yourself a reputable company that actually care!

Victoria L.

Almy and Thomas did a fantastic job with my conveyancing process. It wasn't easy with lots of hurdles, twists and turns. But they were not phased at all, they calmly and professionally dealt with all the them. In the quickest time possible. There was always someone to talk to or a call back with in 30 mins. The fees were transparent and great value for the money. They are a great team with all the knowledge you could ever need. Particularly Jenny, Lin and Sheena

Kamil M.

I received support from Owen , and I couldn't be more satisfied with the experience. Owen's expertise, prompt responses, and friendly demeanor were truly impressive. His knowledge and willingness to help were evident in every interaction. I sincerely recommend his services to anyone in need of professional assistance