Albert Goodman Chartered Accountants - Taunton

Marion Hirst

We would like to thank Callum Butt for his friendly, professional help and advice at our pension review meeting today. He explained everything clearly and listened to and answered all our questions. He showed a concern for us as well as our finances. He is a credit to your company.

Paula Lester

I'm so pleased that I approached Albert Goodman Chartered Accountants to get some advice on the Capital Gains Tax implications of various property sales in relation to my divorce. Not only did Anne and Isobel provide me with some excellent and most useful information on how best to assess our CGT liabilities, they were also extremely kind and considerate at what has been a most unsettling and stressful time. I could not recommend them more highly, both professionally and personally, and I look forward to working with them to settle our tax bills when our property sales complete.

Dorset and Somerset Air Ambulance

For some years we have had very positive experience working with Albert Goodman for our charity’s auditing needs. Their team has demonstrated professionalism and expertise, and the auditors have been thorough and attentive to detail, ensuring that our financial records are accurate and compliant with all regulations. They took the time to explain their findings in a clear and concise manner, making the entire process seamless and stress-free.

We have been impressed with their commitment to customer service. They were always available to answer any questions and provided valuable insights that helped us improve our financial practices.

Pete Day

Albert Goodman is an exceptionally professional, diverse and helpful accountancy business. Their range of professional services have become a vital part of my developing business, to ensure continued compliance and transparency. I cannot recommend Albert Goodman highly enough! 5 Star Plus, with specific praise to Ellis who is a huge asset to both my business and indeed Albert Goodman.

Graham

I emailed Steve Chamberlain at Albert Goodman, with a question about the future of VAT and holiday letting. My local accountants couldn't answer the question. Steve quickly came back with the answer. Thanks Steve. Graham

Steven

Had to use the Financial Ombudsman Service to force Albert Goodman to make a fair redress for their delay in selling investments. They made a full and final offer that did not include all elements of the loss that they had caused. I am not sure if this was incompetence or maybe they think it is ok not to make good losses caused by them. They have now paid redress as instructed to by the Ombudsman but have offered no explanation or apology as to why we had to use the Ombudsman to get a fair settlement from them. I find their attitude appalling.
You can see details of the upheld complaint on the Financial Ombudsman website under Decision reference DRN-4692323

In response to the Albert Goodman reply.
I now view them more negatively than before following their reply. They have not been correct with their facts. Firstly the ombudsman did not agree with their methodology if they had agreed with it the complaint would not have been upheld. They were told they had to add interest for the delay they caused because the estate was 'deprived of use of this money'. This was not included in their calculation methodology when they offered a full and final offer. They were also told to add interest on a number of amounts until final settlement.
The ombudsman also made them refund their fees for the period of the delay they caused. Yes, they even tried to charge us fees for the period we had to stay with them while they sorted their mess out, unbelievable!
The ombudsman upheld our complaint that they had not offered a fair settlement yet even now AG seem to think they did a good job!!!

It would be so much nicer if they could just admit they were wrong and just apologise.

David Winn-Morgan

Andrew Law of Albert Goodman has proved invaluable to a number of my clients. As a business broker, with seventeen years’ experience, it had proven to be extremely difficult during that time to find an excellent tax advisor, until I was introduced to Andrew.

He has saved my clients not only an absolute fortune with his expert tax advice and knowledge, but probably as important, if not moreso, he has also enabled them to sleep at night knowing that any transaction he has advised them on has been dealt with in the correct manner.

His extensive knowledge of the incredibly complicated tax laws in the UK means that my clients have been able to carry out transactions that ensure they are 100% compliant with HMRC legislation by talking to Andrew before taking the appropriate action.
On that basis, I cannot recommend him highly enough. Thank you , Andrew.

paul bruce

Unbelievably fast and helpful. I contacted Albert Goodman via online contact form with a quick offshore tax query as a non-signed-up customer. Hannah (an expert in expatriate tax matters) got back to me by phone within two minutes, and I had an answer to my query after a brief and very pleasant chat. Didn't even charge me for the advice, though, of course, I offered to pay. You very rarely receive service like this these days. So impressed I asked her to send me the contact details of their financial advice team and she immediately emailed me back with an appropriate contact at Albert Goodman. Thank you Hannah and team. I will definitely be contacting your organisation in the future.