Mats Garage - Goole

Mats Garage: A Trusted Automotive Service Provider

Mats Garage is a well-established and highly regarded auto repair shop and car inspection station located in Goole, United Kingdom. Situated at Mariners St, Goole DN14 5BS, the garage has built a strong reputation for providing reliable and professional automotive services to a wide range of vehicle owners. With a dedicated team of mechanics and a commitment to customer satisfaction, Mats Garage consistently delivers quality workmanship and transparent service.

Location and Contact Information

The garage’s address is Mariners St, Goole DN14 5BS. For immediate assistance, clients can contact them directly at 1405780935. Further details and service offerings can be found on their website: matsgarage.co.uk. It’s highly recommended to schedule an appointment to ensure availability and streamline the service process.

Services Offered

Mats Garage specializes in a comprehensive suite of automotive services, catering to a diverse clientele. Their core services include:

• Vehicle Inspections (MOT): They provide thorough and compliant MOT testing, ensuring vehicles meet all legal requirements.
• General Repairs: From routine maintenance to complex repairs, their skilled mechanics handle a wide array of vehicle issues.
• Diagnostic Services: Utilizing advanced diagnostic equipment, they accurately identify and resolve vehicle malfunctions.
• Brakes and Suspension: They offer expert services for brake repairs and suspension maintenance, prioritizing safety and performance.
• Clutch Replacements: Mats Garage provides reliable clutch replacement services.
• Engine Services: Comprehensive engine diagnostics and repairs are available.

Accessibility and Convenience

Mats Garage is committed to providing a comfortable and accessible experience for all customers. The facility boasts:

• Wheelchair-Accessible Car Park: Ensuring convenient access for individuals with mobility limitations.
• Wheelchair-Accessible Entrance: Facilitating easy access into the garage premises.
• Toilet Facilities: Providing essential amenities for customers and staff.
• Modern Payment Options: Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience.

Customer Feedback and Reputation

Mats Garage consistently receives positive feedback from its customers, as reflected in its impressive 4.7/5 average opinion on Google My Business. With over 109 reviews, the feedback highlights the garage's commitment to professionalism, expertise, and customer care. Clients frequently commend the mechanics’ knowledge, patience, and clear explanations. Many emphasize the garage’s smooth and straightforward processes, contributing to a positive overall experience. The dedication to answering questions thoroughly is a recurring theme in the reviews, suggesting a strong emphasis on client education and trust. The ease of scheduling appointments and the acceptance of various payment methods further enhance customer satisfaction. The fact that many customers have been using their services for years indicates a high level of customer loyalty and trust.

Additional Points of Interest

Beyond the core services, Mats Garage demonstrates a commitment to customer comfort and convenience. The appointment-recommended policy ensures that clients receive dedicated attention and minimizes waiting times. The garage’s focus on utilizing modern equipment and employing skilled mechanics underscores its dedication to providing top-tier automotive care. The website, matsgarage.co.uk, offers further details on services and contact information, providing a valuable resource for potential and existing customers.

👍 Reviews of Mats Garage

Paula R.

5/5

I’ve been using Mat’s Garage for MOTs and services for many years, and today I bought my car from them. Mat was completely professional, extremely helpful, and took the time to answer all my questions. Everything was explained clearly and patiently, which really helped ease my nerves. The whole process was smooth, straightforward, and handled with great care. I would 100% recommend this garage!

Ruth W.

5/5

I had my car serviced and MOT'd today. It was a great experience from start to finish, which is not always the case for a lone female car owner. They booked me in quickly, listened to an issue the car was having (and resolved it as part of the service) and when I was five minutes late for the pick up had waited for me. The instructions were clear on pick up time and I knew if I hadn't made it the car would have been safely locked up until morning. The price was extremely competitive and I would feel happy recommending to others.

Anthony S.

5/5

A really great experience buying our latest car.

The car was really well presented and exactly as the web description and the pictures were bang on for the vehicle.

The team were really friendly and the car taken prior to picking up the car was great with a full service and MOT.

Very happy with both the service and the car and highly recommend MATS to anyone.

Jon-Mark B.

5/5

Excellent service, helping out with some urgent repairs. Both my vehicles now use them. A*

Mick M.

1/5

Dropped my car for oil change and oil filter, specifically mentioned don't want any other work to be done on car. Few hours later went to collect extra charged for spark plugs, told was needed to be replaced due to mileage.
Without even calling to inform me is recommended, ask if I want or if I have the money.
Also putting down on invoice screenwash when said ive topped up myself before dropping the car their reply "we just tick it as a routine "
From my experience with this garage don't recommend using their services for lack of communication n transparency

lvs L.

5/5

Huge apologies for not trusting you regarding part replacement. Thanks for great job done and wish you the best. Thanks for professional attitude and conversation. 5 STARS

Nathan D.

5/5

Great friendly service
If need a nice genuine car garage, then look no further than Mat's Garage, bought our car, really easy and friendly service, plus a good deal on pert exchange 😀
Highly recommended 👌

Dee S.

2/5

Could have been better if I'm totally honest. Bought a car a couple years ago, and engine management light came on on the drive home. Was assured it was due to a sensor they'd ordered, but hasn't came in. Was told as soon as it comes in, they will fit it free of charge. This has never materialised. Also had to take the car back more than once for a squeaking suspension arm part, which was apparently fixed (on the last day of warranty, cos it apparently couldn't be heard on 1st visit to sort it) After they said they'd fixed it on the second journey back over to them, I had to pay to get it done elsewhere as it was still squeaking, and an expensive fix, so I doubt it was actually done. I know I'd be charged full price to get it done properly, and be sat all day in goole for the privilege, so made no sense going back. To this day, no word of this 'back ordered sensor'. Don't walk in blind if looking to buy is all I'm saying. Having to drive back n forth to them when you don't live locally is costly and very time consuming