M&S Travel Money - Click & Collect - Norwich

M&S Travel Money – Click & Collect presents a convenient and straightforward service for travelers seeking competitive currency exchange rates and hassle-free transactions. Situated within the M&S Foodhall at Alex Moorhouse Way in Costessey, Norwich, this location offers a physical point of access alongside its robust online platform. For those requiring assistance or wishing to schedule an appointment, prospective clients can contact the team directly at 1603605586. The company’s website, bank.marksandspencer.com, provides detailed information on available currencies, exchange rates, and service procedures.

Location and Accessibility

The physical branch is located at: Address: Unit E1, M&S Travel Money – Click & Collect, M And S Foodhall, Alex Moorhouse Way, Costessey, Norwich NR5 0JT, United Kingdom. This strategic placement within the M&S Foodhall offers ease of access for customers already shopping at the store. The facility is designed with accessibility in mind, boasting a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This commitment to inclusivity ensures that individuals with mobility challenges can readily utilize the services offered.

Key Features and Services

• Currency Exchange Service: The core offering is a comprehensive range of currency exchange services, catering to a diverse selection of international currencies.
• Click & Collect: Customers can conveniently order currency online and collect their purchases in person at the Norwich branch, streamlining the process.
• Online Appointments: For those requiring personalized assistance or specific currency needs, online appointments are available, allowing clients to schedule a dedicated consultation with a travel money expert.
• Onsite Services: Beyond standard currency exchange, the branch likely offers additional services, potentially including foreign debit cards, travel insurance, and other travel-related necessities – although specific details should be confirmed via the website or by phone.

Customer Feedback and Reputation

Currently, M&S Travel Money – Click & Collect in Norwich has 0 reviews on Google My Business, reflecting its relatively new or sparsely reviewed status. The average opinion is 0/5, indicating a lack of publicly available feedback at this time. This absence of reviews makes it challenging to gauge immediate customer satisfaction levels based on independent sources. However, being associated with the reputable M&S brand generally instills a degree of trust and confidence amongst potential customers. It’s anticipated that as the business establishes itself and customers share their experiences, the review section will become more populated and provide a more comprehensive assessment of the service provided.

Additional Information

Website: bank.marksandspencer.com – This website serves as the primary resource for detailed information about the services offered, current exchange rates, and the ability to place online orders. It also provides contact information and details about the Click & Collect service.

Phone: 1603605586 – Direct contact via telephone allows clients to inquire about specific currency rates, arrange appointments, and address any queries they may have. The customer service team is presumably equipped to provide guidance and support throughout the currency exchange process.

It is advisable for travelers to compare exchange rates offered by M&S Travel Money – Click & Collect with other providers before committing to a transaction. While the convenience of the Click & Collect service and the accessibility of the location are definite advantages, competitive pricing remains a crucial factor in making an informed decision. The M&S brand, known for its quality and customer service, contributes positively to the overall perception of the service, but diligent research is always recommended.

Key Considerations for Customers:

• Exchange Rate Comparison: Always compare rates with other currency exchange services.
• Fees and Charges: Understand any applicable fees or charges associated with the transaction.
• Currency Availability: Confirm that the desired currency is available for exchange.
• Click & Collect Logistics: Plan the collection time to ensure convenience.