Citizens Advice Sutton - Wallington

Citizens Advice Sutton: A Valuable Community Resource

Citizens Advice Sutton is a highly regarded charity and non-profit organization dedicated to providing free, impartial, and confidential advice and assistance to individuals and families within the Sutton borough of Greater London. Located at 68 Parkgate Rd, Wallington SM6 0AH, United Kingdom, this local branch plays a crucial role in supporting vulnerable populations and empowering them to navigate complex life challenges. Individuals seeking guidance on a wide range of issues can rely on the expertise and compassionate support offered by their team.

Key Services and Specializations

Citizens Advice Sutton’s core function is to offer comprehensive advice across numerous areas. They specialize in helping clients with:

• Debt Advice: Providing support to those struggling with debt management, budgeting, and negotiating with creditors.
• Benefits Advice: Assisting individuals in understanding and claiming the benefits they are entitled to, covering areas such as Universal Credit, pensions, and disability benefits.
• Housing Advice: Offering guidance on housing issues including homelessness, rent arrears, evictions, and private renting.
• Employment Advice: Helping people with employment-related problems, such as unfair dismissal, discrimination, and redundancy.
• Consumer Advice: Advising on consumer rights, including contracts, unfair trading practices, and product safety.
• Legal Advice: Providing initial legal information and guidance, directing clients to appropriate legal services when necessary.

The service extends beyond simply offering information; it focuses on empowering clients to take control of their situations. They prioritize a person-centered approach, tailoring advice to meet the specific needs and circumstances of each individual. The team’s dedication to providing timely and accurate support has consistently resulted in positive outcomes for many clients.

Location and Accessibility

Citizens Advice Sutton’s physical location at 68 Parkgate Rd, Wallington SM6 0AH, is easily accessible. Importantly, the premises feature a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that everyone can access their services without barriers. This dedication to accessibility underscores the organization’s values and its commitment to serving the entire Sutton community.

Positive Client Feedback & Reputation

The organization enjoys a strong reputation within Sutton, as evidenced by its impressive Google My Business reviews. Currently, Citizens Advice Sutton boasts 77 reviews, averaging a highly positive 4.1/5. These reviews consistently highlight the team’s helpfulness, empathy, and expertise. One particularly compelling testimonial describes a situation where a client sought urgent assistance the day before a crucial court hearing. The team was able to offer timely and strategic advice that ultimately led to a successful dismissal of the case – a testament to their commitment to client well-being and the effectiveness of their guidance. Another client praised the staff for their kindness and willingness to assist even on a busy morning, demonstrating a genuine desire to support those in need. This illustrates a culture of responsiveness and dedication within the organization.

Contact Information and Resources

Individuals seeking assistance from Citizens Advice Sutton can:

• Phone: 2084053552
• Website: citizensadvicesutton.org.uk

The website provides a wealth of information, including frequently asked questions, guides, and links to external resources. It serves as a valuable starting point for anyone seeking advice or support. Furthermore, the organization actively engages with the local community through outreach programs and partnerships, ensuring that its services are readily available to those who need them most. Citizens Advice Sutton’s commitment to community engagement strengthens its role as a vital support network.

Overall Assessment

Citizens Advice Sutton represents a cornerstone of community support in Sutton. Its dedication to providing free, impartial, and accessible advice, coupled with its positive client feedback, makes it an invaluable resource for individuals and families facing a variety of challenges. The organization’s commitment to inclusivity, as demonstrated by its accessible facilities, further reinforces its position as a truly community-focused service. Clients consistently report positive experiences, citing the team’s expertise, empathy, and effective support. For anyone seeking reliable and compassionate advice, Citizens Advice Sutton is undoubtedly a recommended destination.

👍 Reviews of Citizens Advice Sutton

Ebrama C.

5/5

Went there early in the morning with my partner with no appointment a year or two ago, a day before an impending court hearing. They generously squeezed as in their busy schedule, listened to our issue and gave us crucial advice to action the night before going into the hearing. Based on their advice we had a successful outcome a total dismissal of our case. I couldn't have been more pleased and grateful to their team particularly the woman that let me in to their office without an appointment on a cold September morning, and Olu who advised us.

Thank you.

Asim K.

5/5

Really lovely staff here who are always willing to help and give the best advice they can. There is ample free parking on the main road, they have interview rooms and the waiting room is done up really well. They also have some toys for children to play with in the waiting room. Kept very clean and tidy and good facilities and staff.

lucas D.

1/5

The old lady on reception couldn’t get me out the door quick enough, she closed the door on my face before I could even tell her who i would like to see, no help to anyone probably decided that her lunch was more important than the job shes there todo. i.e advising citizens on the best solution to their problems. If she had the time to listen to what i was there for I wouldn’t be writing this review

JOHN 1.

1/5

They no good. They help only English people...if you have a surname like mine no help..not even allowed for appointment. They could not help me then I ended up in court . All my neighbours say they are able to help me as they helped them with similar situations...thats where spoted why.
Even if you are british but your surname suggest otherwise stay away...

Gordon R.

1/5

Useless, all you get is a load of waffle & no practical help.

Barry ?. B.

5/5

Excellent service lovely staff the help they offer and provide is more than outstanding don't know where I would be without the citizen advice bureau regards barry bristow

Hala Y.

1/5

Went there to seek some advice, the receptionist asked me to sit down in the waiting room and wait for someone to see me . Two and a half an hour later she came to say that she forgot about me and no one can see me. She offered the office phone to call the help line . Well I could have done that from home .
The lady on the phone asked if I am a British born citizen, I said no , she asked about my place of birth. Felt that she is giving advice based on where am I originally from!!

Paracha S.

5/5

The Lady who helped me for filling my forms was very helpful and kind also on telephone booking slot people very friendly.