Houston Lawrence Management - London

Houston Lawrence Management: A Detailed Overview

Houston Lawrence Management is a property management company located at 29A Osiers Rd, London SW18 1NL, United Kingdom. They operate within the dynamic London real estate market, offering a range of services designed to streamline the management of residential and commercial properties for their clients. This comprehensive overview will delve into the company’s services, location, client feedback, and key characteristics, providing potential clients with a thorough understanding of what Houston Lawrence Management offers.

Location and Contact Information

The company’s registered address is 29A Osiers Rd, London SW18 1NL. For immediate contact, a dedicated phone line is available: 2078019009. Currently, the company does not have an active website; however, potential clients can likely find further information through local property listings or industry directories. This lack of a readily accessible online presence may present a challenge for those seeking detailed information or seeking to directly engage with the firm.

Services Offered

Houston Lawrence Management specializes in a variety of property management services, catering to both landlords and tenants. These services typically include:

• Rent Collection & Accounting: Efficient and timely collection of rental income, coupled with meticulous record-keeping and financial reporting.
• Tenant Screening: Comprehensive background checks and vetting processes to identify suitable tenants.
• Property Maintenance: Arrangement and supervision of repairs, maintenance, and general upkeep of the property. This often involves coordinating with external contractors.
• Legal Compliance: Ensuring adherence to all relevant landlord-tenant laws and regulations, minimizing legal risks for clients.
• Property Marketing & Tenant Placement: Advertising vacant properties and managing the tenant selection process.
• Eviction Proceedings (where applicable): Handling eviction processes in accordance with legal requirements.

It’s important to note that the specific scope of services may vary depending on the individual client’s needs and the type of property being managed. Direct communication with Houston Lawrence Management is recommended to clarify the specific services included in any agreement.

Client Reviews and Reputation

Currently, Houston Lawrence Management has 18 reviews on Google My Business, resulting in an average opinion of 1.6/5. This indicates a significant area of concern regarding client satisfaction. A low average rating suggests that many clients have experienced negative outcomes with the company’s services. It is crucial for prospective clients to carefully consider these reviews and investigate further before engaging with Houston Lawrence Management. The reviews highlight potential issues with communication, responsiveness, and potentially, the quality of property maintenance or tenant management. Further investigation is warranted to determine the nature of these concerns.

Key Characteristics and Considerations

Several key characteristics define Houston Lawrence Management’s operational approach. Firstly, the lack of a prominent online presence – specifically a website – is a notable factor. This can make it more challenging for potential clients to access detailed information and assess the company's capabilities. Secondly, the low average review score raises serious questions about their service quality and client satisfaction. While a single negative review doesn't necessarily reflect the company's overall performance, a cluster of negative reviews, as suggested by the 1.6/5 average, warrants a thorough investigation. It’s recommended that potential clients conduct independent research and seek references from current or former clients before committing to a property management agreement.

Recommendations for Prospective Clients

For anyone considering utilizing Houston Lawrence Management’s services, the following recommendations are crucial:

• Thorough Due Diligence: Given the low average review score, conduct extensive research beyond the Google My Business reviews. Seek out independent online forums, industry reports, and client testimonials.
• Detailed Contract Review: Carefully review the terms and conditions of any proposed agreement, paying close attention to the scope of services, fees, and dispute resolution mechanisms.
• Communication is Key: Maintain open and frequent communication with the property management team throughout the engagement. Document all interactions and agreements in writing.
• Seek References: Request references from current or former clients to gain firsthand insights into the company’s performance and professionalism.
• Consider Alternative Providers: Given the concerns surrounding Houston Lawrence Management’s reputation, exploring alternative property management companies with a stronger track record of client satisfaction is advisable.

In conclusion, while Houston Lawrence Management offers property management services in London, potential clients should proceed with caution due to the concerning average review score and the absence of a readily accessible online platform. Diligent research and careful consideration are paramount before engaging with this company.

👍 Reviews of Houston Lawrence Management

Seb M.

1/5

A masterclass in mediocrity. I genuinely didn’t know it was possible to gather so many clueless individuals under one roof...

David H.

1/5

Unresponsive property manager who appears not to be contactable directly, no response to a complaint about him submitted on the company's website - "Unresponsive" is probably their tagline. To think I pay a service charge for this kind of behaviour is extremely galling.

Chris P.

1/5

We had the misfortune to have to interact with this agent in connection with commercial property, they really are appalling - utterly unresponsive, arrogant (aggressive and rude, at times). Avoid this agent at all costs.

Narad T.

5/5

Adele has been amazingly helpful. Very swift with answers to questions and queries and will always get back to you if she doesn’t have the answer to hand. I would give more than 5 stars if i could.

Lenka L.

1/5

To be avoided at all costs. After many years of experience with this company I can only say - awful or non-existent service levels, unresponsive, issues and complaints unresolved for months. Surely the worst property management company around.

serena F.

1/5

Avoid at all costs. Takes weeks to even make contact. Empty, vacuous, rude and unhelpful staff. Incredibly appalling service all round.

john D.

1/5

I agree pure money making scheme with limited services provided. Will be looking to take them to court because it’s ridiculous. Broken door glass and they replace it with wood?

Amarjit B.

1/5

Bought a flat a month ago and since I moved in haven't had a single nights sleep due to banging noise coming from pipes staff simply do not answer their phones or respond to emails. Wish I never bought here.