Fleet Mortgages Ltd - Fleet

Gavin W.

I rang to enquire about the Solicitors panel. Becky answered the phone in 2 rings, listened to my query and gave a solution so I could move it forward. As someone who deals with all major lenders, just being able to get them on the phone quickly is outstanding.

Gerry B.

Fleet mortgages are an absolute disgrace. Constantly asking for more and more information, so as to prolong the agony. Months go by with little or no progress. Do not make it clear that only their panel solicitors can be used and so end up paying twice. Mortgage declined for ridiculous reasons. I will tell everyone I know not to touch Fleet mortgages. Get a grip guys you are not fit for purpose!

Leila J.

it is not lender, has no any ability to lend, wasting my time for 6 months. asking why the owner has one house which resident and asking for by to let, I don't understand what the lender means in this question, I have to change and find an other lender.

Dominic G.

Unfortunately I have to echo most of the comments here. I've been completely messed around by fleet. They had a query on my application which was confirmed prior to taking my fee payment, then before my survey my application was declined because of the same situation they knew before the fee was paid. Despite them doing this there was even talk of them not returning my fee (good luck) They also removed the first product with 2 hours notice and tried to do the same with the second product (increasing the interest each time of course)
They have someone come on here and say make a complaint in writing to them but obviously are not changing their practises. I've wasted months with fleet, lost out on better deals with their competition whist waiting for them and ultimately now looking at products 1% higher than when I started due to them. I will not consider them again and I've been doing this for 12+ years on many properties.

Tom

A warning to all. Like many others on here I have sadly also fallen victim to this awful company. A zero star review wouldn't quite do it justice.

If you want a fast, hassle free , customer focused and friendly service I would strongly suggest you look elsewhere. Fleets response times are drawn out and excruciatingly slow, their processes onerous and like many others on here I share the opinion that this is by design and is nothing more than a deliberate attempt to have customers abandon the mortgage process. Their requests for information are completely unreasonable that is if you can actually get their underwriters to articulate what it is they actually want to see. Despite repeated submissions of information and repeated attempts to speak to the underwriting team about what they want to see we are still no further forward this is after over 4 months of back and forth with Fleet.

Again like others I have also experienced the changing of the goal posts mid application with Fleet as with other reviews Fleet introduced new terms mid application. They are disingenuous, lack transparency and are extremely untrustworthy. With interest rates the way they are they are hardly doing anybody any favors. The extra .2 or .3% to look elsewhere is a price worth paying to never have to deal with Fleet.

I simply cannot stress this enough. Fleet are not worth your time or effort.

Abdul B. A.

Complete waste of time and money.

After taking payment for the application (£199) and property survey fee (£849), they came back six weeks later stating the property is not suitable.

All this could have been avoided before payment.
Fleet deliberately takes your money and does nothing for a couple months then come back saying they do not want to lend which has nothing to do with the survey.

Definitely avoid this lender.

Also checkout their horrible reviews on TrustPilot. All are 1 star.

Dharmveer C.

I had a real problem with fleet mortgages, especially the timing was complete nightmare, the case was not approved with slight problem. Would not recommend this lender

Ryan S.

This company is only interested in taking your arrangement fee. They have made a business out of it. Don't get caught.